DFC Collateral Admin

Lithia & Driveway•Medford, OR

1d•$18 - $24•Onsite

About The Position

Dealership: L0238 Driveway Finance Corporation DFC Collateral Administrator The DFC Collateral Administrator will be responsible for handling administrative work for the Collateral Management team throughout the recovery and remarketing process. This person will be able to comply with systems, support others in recovery process and complete weekly and monthly reports for DFC Collateral Manager. The DFC Collateral Administrator reports to the DFC Collateral Supervisor.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)
Previous customer service experience
Experience with outbound calls or collections is valuable
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values

Responsibilities

Complete repossession assignment checklist prior to vehicle assignment
Process impound checklist and coordinate with Collateral Management team for possible repossession assignment
Update DFC loan management system with all relevant information upon recovery of assigned vehicles
Review and complete required repossession letters to be sent to customers
Process customer SCRA searches as needed throughout recovery and remarketing process
Review and save information from 3rd party systems into DFC loan management system
Process service contract cancellations with accuracy
Complete weekly and monthly reporting associated with repossessed vehicles
Other duties as assigned