Dewitt Team Member

Green Star Cooperative Market • Ithaca, NY

7d • Onsite

About The Position

GreenStar offers excellent time off benefits & flexible and affordable health care! This position has an emphasis on customer service, cashiering, and multi-tasking. To create a hospitable environment that welcomes coworkers, customers, owners, and members of the community. GreenStar Co-op is committed to being an organization free from discrimination. We seek out, welcome and celebrate people with diverse identities to participate in our community-owned cooperative business structure.

Requirements

• Effective interpersonal communication with team members.
• Demonstrated ability to follow through on commitments.
• Open to input/feedback on work performance.
• Open to giving input/feedback on DeWitt Store.
• Self-Driven/Motivated throughout shift.
• Knowledge or interest in learning about natural foods, produce, local farms.
• Demonstrated ability to handle multiple demands, stay calm, and prioritize.
• Ability to lift 50 pounds.

Responsibilities

• Demonstrate respect for all people working and shopping at the co-op.
• Model excellent customer service toward both customers and staff.
• Work with a sense of urgency and purpose.
• Constructively solve problems that arise at the co-op.
• Issue credits to customers for returned items.
• Help customers with placing and picking up special orders.
• Answer and route phone calls.
• Assist new members with joining, distribute information and membership materials.
• Provide excellent cashiering skills to customers.
• Extensive knowledge of cashier procedures.
• Maintain a positive attitude and take pride in our co-op.
• Be organized and aware of cleanliness of your area while working.
• Check out customer purchases quickly and accurately, using correct prices and department codes.
• Call for back-up as needed so that customers have to wait as little as possible to be checked out.
• Become familiar with co-op policies in order to answer customer questions.
• Refer unresolved questions or problems to the Manager on Duty or Store Manager.
• Handle all customer needs and complaints in a courteous, respectful, and efficient manner.
• Understand member discount program and inform shoppers about Membership options.
• Handle EBT and coupons accurately.
• Maintain checking area in clean, orderly condition.
• Keep busy during slow periods by performing tasks on stocking and cleaning checklist or as directed by MOD or store manager.
• Replenish and rotate displays.
• Work as part of team and establish priorities to curate aesthetically pleasing displays.
• Dispose of damaged or spoiled goods appropriately (compost whenever possible).
• Remove trash, clean cases, keep prep and storage areas clean and orderly.
• Label products with appropriate PLU, price, and country of origin.
• Stock displays fully without overcrowding; face items on shelves.
• Rotate older stock to front, making space for newer stock.
• Pull short-date or low-quality items and notify purchaser before disposing of them properly.
• Label items accurately with price tags and signs.
• Notify Replenishment Buyer of out-of-stocks.
• Look for out of date product and record properly.
• Clean display units and covers, and deli service areas
• Pull any wilted or rotting produce and keep baskets and displays cleaned and wiped down.
• Keep back stock separated by organic and conventional.
• Make sure all boxes are rotated and visible.
• Make sure displays and cases are full at all times.
• Notify produce buyer of any shortages or out of stocks
• Make sure all signs have proper price, country of origin and item listed.
• Check deliveries to verify piece count, notify purchaser of discrepancies.
• Check for damage and unacceptable quality, notify purchaser of problems.
• Organize overstock into storage.
• Keep shelves, coolers and backstock area in a clean and orderly condition.
• Keep department equipment in assigned areas and in working order.
• Advise DeWitt Store Manager of equipment problems.
• Participate in periodic inventory.
• Attend Human Resources trainings, all-staff meetings, department meetings, and OBM Huddles to stay informed.
• Read GreenStar publications to stay informed.
• Respect and comply with storewide personnel policies.
• Describe membership benefits, and how membership investment is made.
• Adhere to scheduled shifts.
• Perform other duties as assigned.

Benefits

• excellent time off benefits
• flexible and affordable health care

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed