About The Position

The DevSecOps team, within the Health and Benefits business at WTW, offers the unique opportunity for our team members to work in a close-knit community with the backing of an established and rapidly expanding business. We have the resources to get you what you need to automate, create, monitor, dig in and solve. What we need is your expertise to keep all these parts working together. You will solve challenging technical problems, identify areas of efficiencies and lead improvements, and work on solving real-world technical and process challenges. The DevSecOps team has the capability of working with and experiencing many sides of the business, a truly unique position allowing you to grow your skills in various areas. Cloud adoption and migration Support and maintain infrastructure regarding hosted solutions. Incident management and resolution. Security and technology support. Client service delivery support as required and applicable to domain knowledge expertise areas. Application performance management. AI-Enabled Operations (AIOps) You’ll have the opportunity to use AI-enabled tools and automation to speed up incident response, strengthen security, improve observability, and reduce repetitive work across our cloud environments. Examples of AI-enabled tools you may use (depending on the team and environment) include: Observability & log analytics (e.g., Azure Monitor, Application Insights, Log Analytics/KQL) Incident response & on-call (e.g., PagerDuty, ServiceNow) with AI-assisted triage and routing features. Security monitoring (e.g., Microsoft Sentinel, Defender for Cloud) and automated response workflows. Developer productivity with AI assistants (e.g., GitHub Copilot, Microsoft Copilot) and LLM platforms (e.g., Azure OpenAI) for safe automation and documentation. Apply AIOps techniques (event correlation, anomaly detection, alert-noise reduction) to improve service reliability and on-call experience. Use AI-assisted workflows to accelerate root-cause analysis, create and maintain runbooks, and improve operational documentation and knowledge sharing. To achieve this, you will need to: Respond to and resolve production issues. Develop Azure cloud-based and internal tools and processes to maintain stability and performance of our infrastructure. Build, maintain, and troubleshoot several internal applications. Act as subject-matter expert regarding DevSecOps related areas, tools and processes both in Azure cloud as well as on premise environments. Gather, analyze, and report important IT system data. Provide feedback to technical community regarding the status of various IT systems. Develop and manage product-related IT procedures. Develop and document infrastructure standards. Plan and successfully complete IT projects and goals. Automate repetitive tasks. Help define and establish common and advanced system administration functions. Present clearly to personnel on varying levels of topics related to job duties. Versed in researching technologies and trends regarding strategies to support future work and projects. Works on multiple, complex issues/projects as a technical leader and the subject matter expert. Continuously evaluating DevSecOps Engineering related areas and processes regarding efficiencies and risk.

Responsibilities

  • Respond to and resolve production issues.
  • Develop Azure cloud-based and internal tools and processes to maintain stability and performance of our infrastructure.
  • Build, maintain, and troubleshoot several internal applications.
  • Act as subject-matter expert regarding DevSecOps related areas, tools and processes both in Azure cloud as well as on premise environments.
  • Gather, analyze, and report important IT system data.
  • Provide feedback to technical community regarding the status of various IT systems.
  • Develop and manage product-related IT procedures.
  • Develop and document infrastructure standards.
  • Plan and successfully complete IT projects and goals.
  • Automate repetitive tasks.
  • Help define and establish common and advanced system administration functions.
  • Present clearly to personnel on varying levels of topics related to job duties.
  • Versed in researching technologies and trends regarding strategies to support future work and projects.
  • Works on multiple, complex issues/projects as a technical leader and the subject matter expert.
  • Continuously evaluating DevSecOps Engineering related areas and processes regarding efficiencies and risk.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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