DevOps / Platform Infrastructure Engineer

COPE Health Solutions

15d•$128,600 - $181,600•Remote

About The Position

COPE Health Solutions is hiring a Senior DevOps / Platform Infrastructure Engineer to help run and improve the platform behind our applications. Our infrastructure lives primarily in Microsoft Azure. We deploy through GitHub Actions, run workloads on Kubernetes, manage multiple databases, and support systems that handle healthcare data. This is a hands-on role. You'll spend more time in Bicep templates, AKS clusters, GitHub Actions workflows, PowerShell scripts, and architecture diagrams than you will in meetings about them. You'll also be one of the people developers call when a deployment breaks at 4:30 on a Friday afternoon. Patience, curiosity, and a healthy sense of humor go a long way. Because we work with healthcare data, security, compliance, and operational discipline aren't side projects. They're part of the job.

Requirements

5+ years operating production infrastructure
Deep hands-on experience with Microsoft Azure
Strong Infrastructure-as-Code experience with Bicep
Extensive Networking experience
Production Kubernetes experience, preferably AKS
Strong GitHub Actions and CI/CD experience
Strong PowerShell and Python scripting skills
Experience supporting Linux and Windows Server environments
Experience supporting PostgreSQL, and SQL Server
Experience designing and troubleshooting network architectures
Experience with observability platforms such as Azure Monitor, or similar tools
Experience implementing RBAC, IAM, secrets management, and security controls
Experience working in regulated environments such as HIPAA,HiTrust, and SOC 2
Strong written communication and documentation skills
On-call and production support
Participate in incident response, troubleshooting, and root-cause analysis
Address recurring operational pain through automation, monitoring, documentation, or engineering improvements

Nice To Haves

Ship something small within the first month
Take ownership of one major platform area within the first two months
Contribute meaningful automation or operational improvements within the first two months
Start participating in production support activities within the first two months
Identify risks we haven't seen yet within the first three months
Propose improvements we haven't thought of within the first three months
Help raise the engineering standard of the platform within the first three months

Responsibilities

Build and maintain Azure infrastructure using Bicep
Operate and improve our AKS environments, including upgrades, scaling, reliability, and cost optimization
Own CI/CD pipelines built with GitHub Actions
Automate repetitive operational work using PowerShell and Python
Implement monitoring, logging, and alerting that helps us discover problems before users do
Reduce cloud spend without creating new operational risks
Support PostgreSQL, SQL Server, and MySQL environments, including backups, maintenance, performance tuning, and disaster recovery planning
Design and document network architecture, including hub-and-spoke VNets, private endpoints, subnet segmentation, peering, routing, and hybrid connectivity
Support identity, access management, secrets management, and compliance initiatives
Improve developer experience through better tooling, documentation, automation, and sensible platform defaults
Participate in incident response, root-cause analysis, and operational reviews
Documentation is part of the job
Create and maintain Runbooks
Create and maintain Architecture diagrams
Create and maintain Onboarding guides
Create and maintain Incident postmortems
Create and maintain Operational procedures
Create and maintain Platform documentation