Devops Engineer

TEKsystems•Cincinnati, OH

2d•$75 - $80•Hybrid

About The Position

We have two separate WebOps needs. One resource will be focused on supporting the modern Sitecore AI / headless architecture for the Servicing Portal, while the other will be focused on supporting our existing Sitecore XP platform and related operational responsibilities. Both resources should be able to contribute quickly in a fast-paced delivery environment and work closely with our internal marketing, architecture, development, QA, and product teams.

Requirements

Strong experience supporting Sitecore-based web platforms, ideally including Sitecore AI, Sitecore XM Cloud, or headless Sitecore implementations
Experience supporting modern web architectures using Next.js, React, and Vercel
Familiarity with content management workflows, publishing processes, personalization, analytics, and digital experience platform capabilities
Experience supporting environment setup, configuration, deployment validation, and production readiness activities
Understanding of CI/CD pipelines, Azure DevOps, release coordination, and modern DevOps/WebOps practices
Ability to troubleshoot issues across CMS, front-end, hosting, and integration layers
Familiarity with API integrations, including REST and GraphQL
Experience working within Agile/Scrum delivery frameworks
Strong communication and documentation skills
Ability to work independently while following enterprise standards and operational processes
Strong experience supporting Sitecore XP, including content management, publishing, workflows, templates, layouts, renderings, and component-based page management
Experience supporting Sitecore content authoring, content operations, personalization, analytics, and marketing features
Familiarity with Sitecore administration, security roles, permissions, users, and workflow configuration
Experience supporting Sitecore environments across development, test, staging, and production
Ability to troubleshoot Sitecore content, publishing, rendering, caching, indexing, and configuration issues
Understanding of release coordination, deployment validation, and production support processes
Familiarity with CI/CD pipelines, Azure DevOps, and modern DevOps/WebOps practices
Experience working within Agile/Scrum delivery frameworks
Strong communication and documentation skills
Ability to work independently while following enterprise standards and operational processes

Nice To Haves

Experience with Sitecore personalization, content testing, search, tagging, taxonomy, and analytics
Familiarity with cloud-based hosting, serverless patterns, and edge deployment concepts
Experience with accessibility, performance monitoring, SEO, and web governance
Knowledge of secure web application practices and authentication/authorization concepts
Experience supporting content migrations or new portal launches
Experience with Sitecore Forms, Solr search, xDB, xConnect, and marketing automation capabilities
Familiarity with web accessibility, SEO, analytics tagging, performance monitoring, and content governance
Knowledge of secure web application practices and authentication/authorization concepts
Experience supporting production incidents, defect triage, and operational runbooks
Experience supporting content migrations, platform upgrades, or major website launches
Prior experience in financial services, insurance, or other regulated industries

Responsibilities

Support the new Servicing Portal and Touchstone Redesign website architecture, with an emphasis on Sitecore AI, Sitecore XM Cloud or headless Sitecore capabilities, Next.js, and Vercel.
Support Sitecore-based web platforms, ideally including Sitecore AI, Sitecore XM Cloud, or headless Sitecore implementations.
Support modern web architectures using Next.js, React, and Vercel.
Familiarity with content management workflows, publishing processes, personalization, analytics, and digital experience platform capabilities.
Support environment setup, configuration, deployment validation, and production readiness activities.
Understanding of CI/CD pipelines, Azure DevOps, release coordination, and modern DevOps/WebOps practices.
Troubleshoot issues across CMS, front-end, hosting, and integration layers.
Familiarity with API integrations, including REST and GraphQL.
Experience working within Agile/Scrum delivery frameworks.
Strong communication and documentation skills.
Ability to work independently while following enterprise standards and operational processes.
Support our Sitecore XP platform and related WebOps responsibilities as we move forward with the Servicing Portal project and Touchstone Website Redesign project.
Support Sitecore XP, including content management, publishing, workflows, templates, layouts, renderings, and component-based page management.
Support Sitecore content authoring, content operations, personalization, analytics, and marketing features.
Familiarity with Sitecore administration, security roles, permissions, users, and workflow configuration.
Support Sitecore environments across development, test, staging, and production.
Troubleshoot Sitecore content, publishing, rendering, caching, indexing, and configuration issues.
Understanding of release coordination, deployment validation, and production support processes.
Familiarity with CI/CD pipelines, Azure DevOps, and modern DevOps/WebOps practices.
Experience working within Agile/Scrum delivery frameworks.
Strong communication and documentation skills.
Ability to work independently while following enterprise standards and operational processes.