DevOps Engineer

Itron, Inc.•Chicago, IL

2d•Hybrid

About The Position

The DevOps Engineer plays a critical role in designing, building, and maintaining the cloud infrastructure, automation frameworks, and deployment pipelines that power our technology platform. This individual partners closely with software engineering, product, and operations teams to deliver scalable, secure, and highly available solutions that support utility and energy customers. Success in this role requires a customer-centric mindset, strong technical expertise, continuous improvement, and a commitment to collaboration, accountability, and innovation.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
4+ years of experience in DevOps, Site Reliability Engineering (SRE), Cloud Engineering, or a related role supporting production environments.
Hands-on experience with Docker and containerization technologies.
Experience with container orchestration platforms, including Amazon ECS and/or Kubernetes (EKS).
Strong knowledge of AWS services, including VPC, ECS, EKS, EC2, Route 53, S3, SQS, SNS, ElastiCache, OpenSearch, and AWS Transfer Family.
Proven experience developing and managing Infrastructure as Code using Terraform, including creating and implementing reusable modules.
Experience building and maintaining CI/CD pipelines using Jenkins, GitHub Actions, AWS CodePipeline, or similar technologies.
Experience supporting and maintaining production infrastructure with a focus on reliability, scalability, and performance.
Knowledge of cloud monitoring and security tools such as CloudWatch, CloudTrail, and GuardDuty.
Proficiency in at least one scripting or programming language, such as Python, Bash, Groovy, or similar.
Strong problem-solving, analytical, and troubleshooting skills.
Ability to work effectively in a collaborative, agile environment and communicate technical concepts clearly to diverse stakeholders.
Demonstrated commitment to accountability, customer focus, and delivering high-quality results.

Nice To Haves

Experience supporting SaaS platforms and large-scale cloud-native applications.
Knowledge of observability, monitoring, and logging best practices.
Experience implementing DevSecOps practices and cloud security frameworks.
Familiarity with microservices architectures and distributed systems.
Experience working within the Utilities, Energy, Infrastructure, Telecommunications, or related industries.
Knowledge of application performance monitoring and incident management processes.
AWS certifications (e.g., Solutions Architect, DevOps Engineer, SysOps Administrator) or equivalent cloud certifications.
Experience optimizing infrastructure costs and improving operational efficiency.
Passion for technology innovation and helping customers solve complex operational challenges.
Demonstrated ability to thrive in a fast-paced, growth-oriented environment while fostering authentic and collaborative relationships.

Responsibilities

Design, implement, and continuously improve CI/CD pipelines to accelerate software delivery while maintaining quality, security, and reliability.
Collaborate with cross-functional engineering teams to design, deploy, and optimize cloud-native infrastructure solutions that support business growth and customer success.
Own and support production-grade environments, ensuring high availability, resiliency, performance, and operational excellence.
Develop and maintain Infrastructure as Code (IaC) solutions using Terraform and industry best practices.
Monitor, troubleshoot, and optimize cloud infrastructure and services to proactively identify and resolve issues.
Automate operational processes and repetitive tasks to improve efficiency, consistency, and scalability.
Partner with development teams to enhance application deployment strategies, system architecture, and operational readiness.
Support security, compliance, and infrastructure governance initiatives across cloud environments.
Contribute to a culture of continuous learning, innovation, accountability, and agile delivery.
Act as a trusted technical partner, helping deliver reliable solutions that enable utility customers to modernize and strengthen critical infrastructure.