DevOps Engineer - BTP Site Reliability Engineering team

SAP•Montreal, QC

2d•$97,800 - $166,200•Hybrid

About The Position

We are looking for an engineer to join an already established SRE team for the SAP Business Technology Platform. As a Site Reliability Engineer, you will have the opportunity to operate and support business critical Cloud services. As part of your daily job, you will proactively monitor the service behavior and identify areas for improvement. You will participate in the development of tools for monitoring and troubleshooting cloud services built on latest open source and SAP technologies, following SRE principles.

Requirements

Experience with Kubernetes and good understanding of container technologies.
3+ years experience in SRE.
Understanding of modern cloud architectures (experience with Cloud Platforms such as AWS, Azure, GCP are a plus).
Scripting skills, CI/CD (ArgoCD, Concourse, Github Actions and are a plus) - enthusiasm for automation - make the computers do the work for you.
Working efficiently in emergency situations. Affinity to quickly analyze and solve problems in a global team setup.
Excellent team player, passionate about his/her work, self-motivated and driven.
Excellent communication skills - precise, based on facts.
Fluency in English.

Nice To Haves

Coding experience with GO, Python, Bash
CKA/CKAD/CKS certifications
Experience with Unix/Linux operating system
Experience with modern monitoring, logging, and alerting tools (Grafana, Prometheus, Kibana, Loki, Splunk On-Call, Dynatrace)
Security best practices for application development and operations in a public Cloud Environment
Contribution to open-source projects

Responsibilities

Act as technical expert during Live site incidents (downtimes of supported services in scope), investigate and solve incidents on a deep technical level.
Drive root cause analysis and follow-up improvements to prevent issues from reoccurring.
Perform in-depth troubleshooting and log analysis to identify and solve complex issues in accordance with internal and external SLAs.
Build software-based solutions to address improvements in service reliability and stability.
Enhance infrastructure and platform monitoring by gathering system metrics (4 Golden Signals) and implementing tools for recovery.
Integrate and collaborate closely with development teams and work with them on outputs from Postmortems and product improvements.
Learn new technologies and keep up to date with latest development increments.
Create and maintain technical documentation.
Define, advocate, apply SRE best practices.
Participate in the on-call rotation (follow the sun approach) to react to major incidents. On-call has a special compensation package.

Benefits

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
On-call has a special compensation package.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity.
A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.