DevOps Engineer

Redolent • Sunnyvale, CA

5d • Onsite

About The Position

We have the following urgent role with our DIRECT client. This role involves supporting and monitoring a 24/7 Search services on an eCommerce website. The position requires participation in an on-call rotation and prompt response to alerts and notifications from Site Ops. The engineer will be responsible for promptly notifying relevant parties, acknowledging alerts, and working with internal team members to solve production issues. This includes collecting approvals and running software rollouts post-approvals. The role also involves troubleshooting and fixing infrastructure issues from hardware to application layers with minimal supervision, and tailoring monitoring and alerting systems to avoid false positives and update alert-related settings. Additionally, the engineer will review alerts, emails, and update relevant teams in meetings regarding issues and outages.

Requirements

• Comfortable in Linux (CentOS), fluent in bash shell
• Excellent communicator - both in written English and verbal
• Love for debugging: troubleshooting and debugging monitoring alerts and internet connectivity issues
• Ability to read and understand server/systems logs and produce meaningful issue analyses
• Good analytics, troubleshooting skills and intuition about probable root cause
• Comfortable with Github, Jenkins, Python, Tomcat, Jetty, IDE that supports Python, Java, yml, jinja

Responsibilities

• Supporting and monitoring a 24/7 Search services on eCommerce website
• Participation in on call rotation
• Promptly responding to alerts and notifications from Site Ops
• Promptly notifying relevant parties and acknowledging alerts
• Promptly working with internal team members to solve production issues
• Collecting approvals and running software rollouts post-approvals
• Troubleshooting and fixing infrastructure issues from hardware layer to application layers with no or minimal supervision
• Working on tailoring monitoring and alerting systems to avoid false positives and update alert related settings
• Reviewing alerts, emails, updating relevant teams in meetings regarding issues and outages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed