Junior/Mid DevOps Engineer

Salesforce•Atlanta, GA

20h

About The Position

Salesforce's Technology, Marketing & Products Engineering team is responsible for innovating and maintaining a large distributed systems engineering platform that delivers hundreds of features to millions of users daily. This platform must be highly reliable, fast, secure, and preserve user customizations and integrations. The team works in a fast-paced, agile, and innovative environment, enabling critical business services, qualifying compute changes, and developing new cloud engineering solutions. The role involves working with engineers on the design, deployment, and continuous improvement of infrastructure services like logging, monitoring, and alerting, as well as managing project delivery and providing guidance on long-range platform requirements with a focus on automation and composability. The position also requires developing standard processes for provisioning, scaling, configuration management, capacity planning, and monitoring to enhance visibility into distributed systems. Analyzing customer usage to drive continuous improvement and owning daily operational goals are also key aspects of the role. The team aims to continuously raise engineering excellence standards through improved coding, testing, and deployment processes.

Requirements

3+ years work experience in a DevOps or similar role
Fluency in one or more scripting languages such as Python or Ruby
In-depth, hands-on experience with Linux, networking, server, and cloud architectures
Experience in configuration management technologies such as Chef, Puppet or Ansible
Experience with AWS or another cloud PaaS provider
Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP
Solid understanding of configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
Proficiency with source control, continuous integration, and testing pipelines
Championing a culture and work environment that promotes diversity and inclusion
Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Nice To Haves

Experience with Containers and orchestration services like Kubernetes, Docker etc.
Familiarity with Go
Understand cloud security and best practices

Responsibilities

Work with engineers on the design, deployment and continuous improvement of meaningful infrastructure services (i.e. logging, monitoring and alerting)
Scoping of work, management of backlog and predictability of project delivery
Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability
Develop and own standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production
Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that
Own daily operational goals with the team
Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment