Device Repair Technician Batteries Plus Tuscaloosa

Batteries Plus • Tuscaloosa, AL

4d • Onsite

About The Position

Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. This role will also support the start-up of the device repair function within Batteries+Bulbs. The associate will also work in the standard Batteries Plus retail store environment. This position requires the employee to regularly use hands to handle or touch electronic products, regularly use a computer and other office equipment, and requires lifting 10-20lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis.

Requirements

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience
• Demonstrated technical aptitude
• Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines
• Excellent communication and customer service skills, both oral and written
• Strong customer service focus
• Ability to inform, teach, and train
• Regularly use hands to handle or touch electronic products
• Regularly use a computer and other office equipment
• Lifting 10-20lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis

Responsibilities

• Repair cell phones, tablets, and other devices as needed
• Receive, pack and ship these devices
• Develop written procedures and technical videos for common device repair activities
• Maintain proper inventory
• Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Benefits

• Base pay is $14.50 an hour plus commission on every screen and battery device repair
• Commission on Key Fob battery and program installs
• Car battery installs
• Other easy bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED