Device Lifecycle Engineer

HaemoneticsSalt Lake City, UT
$78,400 - $133,400Onsite

About The Position

The engineer will work cross-functionally with manufacturing operations and commercial operations to drive product excellence and customers satisfaction. We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Requirements

  • Bachelor’s degree in Electronic Engineering, Mechanical Engineering, or related field.
  • Proven experience in Field Service roles or manufacturing operations
  • Experience with regulated medical device or electronics manufacturing environments.
  • Strong background in process troubleshooting, continuous improvement, and field issue resolution.
  • Demonstrated customer service skills
  • Excellent communication and collaboration skills across multiple global teams.
  • Strong organizational skills for documentation and reporting
  • Ability to work independently and part of a team

Responsibilities

  • Partner with manufacturing, supply chain, and field service (FSE) teams to ensure consistent product quality from production to field use.
  • Ensure all devices meet internal manufacturing requirements, as well as regulatory and quality standards.
  • Participate in developing, writing, and updating Standard Operating Procedures (SOPs) and Work Instructions
  • Support new refurbishing and inspection processes including documentation, validation, and training of teams.
  • Collaborate with regulatory, quality, and customer support teams to address device performance issues and implement process improvements.
  • Gather and digest customer insights to refine product design and manufacturing processes.
  • Understand customer device usage to drive design-for-manufacturability improvements and optimize field performance.
  • Support issue escalation processes from field service to quality and regulatory functions.
  • Participate in delivering training programs for operators and field service engineers (FSEs)
  • Support technical onboarding and process change management for refurbishment, inspection, and conversion training.
  • Participate in projects to identify and implement cost-efficient manufacturing practices.
  • Support customers and internal resources to address issues when necessary
  • Participate in designing strategies for successful trials as well as go to market LMR and FMR activities.

Benefits

  • 401(k) with up to a 6% employer match and no vesting period
  • employee stock purchase plan
  • flexible time off for salaried employees
  • accrual of three to five weeks’ vacation annually (based on tenure) for hourly employees
  • accrual of up to 64 hours (annually) of paid sick time
  • paid and/or floating holidays
  • parental leave
  • short- and long-term disability insurance
  • tuition reimbursement
  • health and welfare benefits
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