Deviation Investigation Writer - Viral Vector

LonzaHouston, TX
Onsite

About The Position

The Deviation Investigator III – Viral Vector is responsible for leading and executing deviation investigations within a cGMP-regulated viral vector manufacturing environment. This role independently manages minor and low-to-medium severity major process deviations while supporting higher-risk investigations to identify root causes, assess product quality impact, and implement effective corrective and preventive actions (CAPAs). The position serves as a key quality partner to Manufacturing, Quality Assurance, and MSAT teams, ensuring quality records are completed accurately, compliantly, and within established timelines while supporting operational excellence and continuous improvement initiatives.

Requirements

  • Experience in deviation investigations, quality record management, or quality systems within a cGMP-regulated biopharmaceutical manufacturing environment.
  • Minimum of Associate’s in Biotechnology, Biology, Chemistry, Engineering, or another scientific discipline.
  • Experience performing Root Cause Analysis (RCA), CAPA development, risk assessments, and technical investigations.
  • Strong technical writing skills with the ability to translate complex scientific and manufacturing events into concise, compliant reports.
  • Ability to work independently, manage competing priorities, and meet aggressive deadlines and performance metrics.
  • Familiarity with cGMP quality systems and the ability to read and interpret SOPs, batch records, logs, and manufacturing documentation.
  • Strong organizational, analytical, problem-solving, and project management skills.
  • Experience interviewing personnel and collaborating across Manufacturing, Quality Assurance, and Technical Operations teams.
  • Excellent verbal and written communication skills with the ability to facilitate meetings and influence cross-functional teams.
  • Proficiency with Microsoft Office applications.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with TrackWise is preferred.
  • Experience in biopharmaceutical manufacturing, viral vector manufacturing, upstream/downstream processing, fill-finish operations, or CDMO environments is preferred.
  • Formal training in investigations and Root Cause Analysis is preferred.

Responsibilities

  • Lead and independently manage deviation investigations, ensuring timely initiation, investigation, documentation, and closure of quality records.
  • Author clear, concise, and technically accurate investigation reports that communicate complex manufacturing and quality events to internal and external stakeholders.
  • Gather and evaluate data from manufacturing, laboratory, engineering, and quality systems to support comprehensive investigations.
  • Perform Root Cause Analysis (RCA), cause mapping, risk assessments, and trending analyses to determine the most likely cause of deviations and identify opportunities for improvement.
  • Assess events for impact to Safety, Identity, Strength, Quality, and Purity (SISQP) and support Product Quality Impact (PQI) determinations.
  • Develop and implement Corrective and Preventive Actions (CAPAs) that effectively reduce the risk of recurrence.
  • Manage multiple investigations, projects, and priorities simultaneously while meeting established KPIs and regulatory timelines.
  • Facilitate cross-functional investigation meetings, align subject matter experts on investigation strategies, and drive timely decision-making and issue resolution.
  • Conduct interviews with personnel and perform on-floor observations to gather facts and support investigational conclusions.
  • Participate in daily management meetings and provide routine updates to site leadership on investigation status, risks, and deliverables.
  • Interact directly with customers by providing investigation updates, supporting review meetings, resolving comments, and presenting findings and CAPA plans.
  • Support deviation review boards and contribute to continuous improvement of quality systems, investigation processes, and compliance programs.
  • Perform other duties as assigned.

Benefits

  • Performance-related bonus.
  • Medical, dental and vision insurance.
  • 401(k) matching plan.
  • Life insurance, as well as short-term and long-term disability insurance.
  • Employee assistance programs.
  • Paid time off (PTO).
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