Development Support Intern

Ricoh Americas Holdings•Boulder, CO

About The Position

Come Create at Ricoh. If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us during the summer of 2027 to help drive high-performance teams and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Requirements

  • Working towards a B.S. or M.S. in Computer Science or Information Technology
  • Currently enrolled in an accredited college or university or enrolled to continue education in an accredited graduate program
  • Cumulative GPA of 3.0 or higher
  • Successfully complete all required screenings prior to hire
  • Knowledge of Linux and Windows Operating System Installation, Support, and Troubleshooting
  • Interest in learning System support and configuration
  • Interest in languages (e.g., Bash, Python, Ansible, JavaScript, PowerShell)
  • Analytical and problem-solving skills
  • Knowledge of Agile software development and support
  • System skills on Linux and Windows platforms
  • Strong communication and teaming skills
  • Ability to work both independently and in a collaborative team environment
  • Effectively uses teamwork skills to interact and collaborate on technical issues with mentor / team
  • Positively contributes to a high morale/high-performance team culture

Responsibilities

  • Learn, assist team members, and complete technical tasks to support, automate, and enhance development systems management.
  • Evaluate, improve, and automate important system or tool functions (e.g., security, server management, AWS management).
  • Understand current implementation, research and propose improvements, and complete technical tasks that will enhance the organization’s Development Support and User teams requirements.
  • Learn Operating Systems and networking technology.
  • Learn AWS Infrastructure environment.
  • Learn Automation tools.
  • Learn and collaborate with Development Support technical experts and professionals.
  • Learn how the Support team manages, improves, and supports an AWS Cloud Infrastructure and Development servers and networks.
  • Apply education to meaningful projects in a team environment alongside a technical mentor.
  • Be exposed to many levels of management within the company.
  • Recommend solutions to problems/issues that impact the project.
  • Determine and examine software alternatives.
  • Contribute to project planning.
  • Constructively challenge and improve processes related to the specific assignment.
  • Document own work.
  • Present project overview and summary to executive team at end of internship.
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