About The Position

Active City Year Staff members must login to Workday to apply internally. Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Position Overview Contingent Reporting to the VP, Development Operations, the Development Operations Analyst - Contractor is an integral member of the City Year fundraising and engagement process. The Development Operations Analyst – Contractor is responsible for Salesforce data integrity, building reports and dashboards in Salesforce, building reports and analysis in Excel, and other duties as needed to meet the needs of the City Year Development Teams. The Analyst plays an impactful role in supporting productivity and success of engagement and fundraising efforts. This is a contract role.

Requirements

  • 3+ years of experience in Salesforce and Excel
  • Authorized documentation to work in the United States of America
  • Minimum 3-5 years’ experience in Salesforce, project management, fundraising administration.
  • Ability to sit for extended periods and occasionally stand or walk
  • Manual dexterity for typing, writing, and handling office equipment
  • Visual acuity to read screens and printed materials
  • Hearing ability to participate in conversations and respond to phone calls
  • Ability to communicate clearly in person, by phone, and in writing
  • Must have reliable internet access for remote work.

Nice To Haves

  • City Year/AmeriCorps experience is a plus
  • Previous fundraising background
  • Skilled in coaching/training and onboarding others

Responsibilities

  • Serves as a Salesforce subject matter expert.
  • Assists with adding new records and managing manual merging process of duplicate records.
  • Protect constituent confidentiality and follow departmental information policies.
  • Assists with weekly and quarterly reporting as needed
  • Assists with the annual buildout and quarterly updates of Salesforce reports and dashboards as needed
  • Prepare concise Salesforce reports and maintain as necessary with new data.
  • Perform other duties as assigned.
  • Participating in staff meetings and contribute to team success

Benefits

  • This role will not be eligible for City Year's benefit packages and is contingent upon completion of all satisfactory background checks, verification of your eligibility to work in the United States, and any other documentation that may be required.
  • Employment at City Year is at-will.
  • City Year does not sponsor work authorization visas.
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