Development Specialist

York County Library System•York, PA

2d•$13 - $15•Onsite

About The Position

Under the direction of the Chief Advancement Officer, the Development Specialist is responsible for the day-to-day function of the Development Office, including database management, cash receipts, donor correspondence, reporting, and other duties as assigned by the Advancement Offices.

Requirements

Associate degree preferred. Will consider combination of education and related work experience.
At least two years of administrative support experience in a fast-paced environment.
Substantial experience working with customer relationship management (CRM) databases is required (knowledge of DonorPerfect is preferred).
Experience using Microsoft Office is required; Word and Excel are necessary.
Child Abuse clearance, Pennsylvania Criminal History Check, FBI Criminal Record Check and Mandated Reporter Training.
This position requires someone with a strong attention to detail, excellent communication skills, effective organizational skills, knowledge of data mining, and the ability to maintain confidentiality.
Candidate must enjoy performing a variety of administrative tasks such as writing correspondence, answering the phone, updating files, data entry, and preparing mailings.
Excellent interpersonal skills.
Must demonstrate a high level of proficiency in Excel, mail merges into Word, and importing and exporting records.
It is important that the candidate is flexible, energetic, possesses a professional demeanor, a self-starter and able to shift work priorities as needed.
Excellent problem-solving skills.
Must be able to lift up to 30 pounds from ground level to waist level and be able to bend, squat, and kneel occasionally throughout the work shift.
Must be able to push/pull carts weighing up to 120 pounds.
Must be able to reach, lift, and stretch throughout the workday.
Must be able to stand and/or walk up to four hours at a time.
Must be able to sit for up to four hours at a time

Responsibilities

Enters donations into CRM database, including online, check, cash, ACH, wire transfers, and in-kind receipts.
Prepares all cash receipts for weekly deposit and provides it to the Finance Department.
Produces timely acknowledgements and thank you letters for all receipts.
Updates CRM database with pledges, donor contact, and other details related to relationship management.
Imports data from external platforms into CRM database.
Adheres to standard operating procedures for CRM and filing system to ensure consistency and accuracy of data records.
As directed, prepares all mailings.
Creates mailing lists from database, verifies per USPS standards; merges and prints letters and envelopes.
Assembles mailings via bulk and first-class mail.
Delivers to bulk mail office.
Scans all documents associated with donations, mailings, and other information received and files them in Sharepoint and CRM database as appropriate.
Runs reports from CRM database: Month-end close and reconciliation; year-end audit reports Other reports as needed by Advancement/Finance Offices.
Searches obituaries regularly; updates and records data to CRM and Sharepoint.
Responsible for maintaining inventory of Development office supplies and ordering supplies as needed.
Provides clerical support such as daily collection and distribution of mail to YCL Administrative staff and assists with food orders for Board Meetings and Strategic Planning sessions.
Other duties as assigned by Advancement Office.