Development Specialist

Pine Cove•Tyler, TX

12d

About The Position

This position is responsible for helping ensure the fundraising department meets its targets by providing data-oriented support. Specific areas include: processing donations, updating donor information, corresponding via telephone, and email with donors. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.

Requirements

Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
Maintain compliance with all state and federal laws
Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
Is self-motivated with a desire to serve and do all things with excellence
Adjusts to changes in environment or schedule while maintaining a joyful attitude
Possess current driver’s license and able to drive company vehicles as needed
Bachelor's degree or 2 years of experience required
Excellent communication and written skills, including spelling and grammar.
Proven customer service experience.
Able to organize and prioritize when handling multiple projects.
Able to work individually and on a team, and persist through projects to completion with regular interruptions.
Ability to control and handle confidential details efficiently, including strong data entry and typing skills.
Personal characteristics required: spiritually mature, achievement-oriented, persuasive in communications, innovative, and analytical thinker.

Nice To Haves

Previous experience with the Salesforce database or a similar database is a plus but not required.

Responsibilities

Responsible for gift processing and compliance.
Entering donations into Salesforce while meeting set deadlines. These include online, check third-party, and indirect donations.
Performing weekly and monthly reconciliation
Supporting the Annual audit process
Creating the End-of-Year statements
Provide customer service and donor support
Answering phone calls, provide statements as requested, and update payment types
Thank-you calls or notes for first-time givers without a Development Rep
Provide Salesforce and Data Management
Maintaining and updating the Salesforce database
Pull Salesforce reports as needed
Create appeal lists for various projects
Assist with department projects
Assist with Capital, Scholarship, and Legacy-related projects
Put together the end of year gift mailing
Assists with the procurement and processing of Closing Ceremony gifts
Responsible for other tasks as directed.