Development Services Technician

Maricopa CountyPhoenix, AZ
Onsite

About The Position

Are you an experienced customer service expert? If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to reach your full potential, then the Development Services Technician is the position for you! As the Development Services Technician, you will provide a wide range of customer support and witness various projects unfold! We will count on you to ensure public services are provided promptly and efficiently. Are you looking for the next step in your career? Well, this may be the perfect opportunity for you!

Requirements

  • Two years of experience performing office, administrative, and clerical duties
  • High school diploma or GED
  • A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

Nice To Haves

  • Experience working in other county or municipal permit-issuing environments

Responsibilities

  • Review incoming applications for completeness and apply MCDOT permitting regulations and procedures
  • Advise applicants on permit approvals and application progress while providing high-quality customer service
  • Coordinate reviews with all internal department disciplines
  • Process customer permit fees and extension requests
  • Establish and maintain customer data and enter information into databases.
  • Research, collect, and analyze data as assigned
  • Other job duties as assigned

Benefits

  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County families
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including an incentive
  • Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
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