Development Services Coordinator

City of Horseshoe Bay • Horseshoe Bay, TX

15h • Onsite

About The Position

At the City of Horseshoe Bay, we believe public service is more than just a job, it’s a calling to make a meaningful difference for our residents and community. We are committed to fostering a workplace where employees feel valued, supported, and inspired to make a difference every day. About the City of Horseshoe Bay The City of Horseshoe Bay is committed to excellence, integrity, and teamwork in everything we do. As public servants, we take pride in improving the quality of life for our community while fostering a supportive and professional workplace. We offer competitive benefits, opportunities for growth, and a culture built on stewardship, loyalty, and collaboration. Work with purpose. Grow with us. Serve Horseshoe Bay.

Requirements

• High School Diploma or GED
• Valid driver’s license
• Minimum of two (2) years of experience in permitting, development services, construction administration, or a related field
• Knowledge of municipal permitting processes and general development procedures
• Working knowledge of building codes, zoning regulations, and development standards
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously
• Excellent interpersonal and customer service skills, including the ability to navigate difficult conversations professionally
• Ability to communicate clearly both verbally and in writing with a wide range of stakeholders
• Strong attention to detail and ability to ensure completeness and accuracy of documentation
• Ability to coordinate across departments and maintain accountability without direct authority
• Strong organizational skills
• Proficiency in Microsoft Office Suite and permitting/database software systems
• Ability to learn and adapt to evolving processes, software, and regulatory requirements

Nice To Haves

• Three years related experience and/or training; or equivalent combination of education and experience
• Experience with MyGovernmentOnline, IWorQ, GovWell or other permitting software
• International Code Council (ICC) certification (e.g., Permit Technician or related) preferred
• Familiarity with Texas municipal development regulations preferred
• Associate degree in public administration, construction management, planning, or a related field preferred

Responsibilities

• Coordinates the intake, review, and processing of development applications, permits, and related documentation
• Serves as a primary point of contact for applicants, contractors, developers, and the public regarding development processes
• Reviews incoming applications for completeness and routes them to appropriate departments for review
• Tracks permit and plan review status, ensuring timely progress and follow-up across all reviewing entities
• Communicates clearly and consistently with applicants regarding requirements, deficiencies, and next steps
• Determine appropriate fees and assist in collecting the fees for development projects
• Facilitates coordination between Development Services, Public Works, Utilities, Fire, and other departments involved in the review process
• Assists in preparing and maintaining permit records, reports, and documentation in applicable software systems (e.g., IWorQ, MyGovernmentOnline, GovWell or similar)
• Provides guidance to applicants on general code requirements, submittal procedures, and City standards (non-interpretive)
• Identifies process inefficiencies and recommends improvements to enhance workflow and customer service
• Supports front desk operations and serves as backup for permit technician duties as needed
• Assists with coordination of inspections, approvals, and final permit issuance
• Maintains organized and accurate records in compliance with City retention policies
• Attend development related meetings as needed or required
• Provide support in preparation of Development Review Committee, Planning and Zoning, Board of Adjustment or City Council agenda items, as needed
• All other duties as assigned

Benefits

• Competitive Benefits – Comprehensive health, retirement, and wellness programs, along with stability that comes from serving in municipal government.
• Work-Life Balance – We respect the importance of family and personal time, offering reasonable schedules, leave benefits, and supportive policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees