Americas Tax Technology Group - Development Senior Manager

EY•Atlanta, GA

1d•Hybrid

About The Position

As part of the Americas Tax Technology Group (ATTG), you will be part of an organization that designs, builds, and operates AI-enabled digital products that empower our Tax professionals and clients. ATTG partners closely with the Tax practice to deliver secure, scalable, and responsible technology solutions, including digital and mobile tools, data platforms, analytics, dashboards, visualization, and emerging generative AI–driven experiences. The Development Senior Manager (DM) sits within the Solution Delivery pillar, responsible for leading the end-to-end delivery of AI-enabled products that support the Americas Tax practice. This role blends people leadership, technical depth, and AI-informed decision making, ensuring products are delivered with speed, quality, and trust while aligning with firm architecture, security, and AI governance standards.

Requirements

Bachelor’s degree (Computer Science, Engineering, Accounting, Finance preferred) or equivalent experience
Master’s degree
10–15 years of relevant experience
6+ years leading development teams using Agile/Lean practices
Experience delivering solutions using Microsoft .NET and modern UI technologies
Experience building cloud-native solutions (Microsoft Azure preferred)
Exposure to generative AI initiatives (product features, developer productivity, analytics, or automation)
Experience with DevOps, CI/CD, and platform engineering
Exposure to project and portfolio management
Tax domain experience
Proven track record delivering mission-critical, 24x7 enterprise systems
Strong grounding in software engineering fundamentals and modern development practices
Deep understanding of distributed systems, cloud-native architectures, and APIs
Practical experience applying Agile / Lean delivery models
Ability to clearly articulate complex technical and AI-enabled solutions to both technical and non-technical stakeholders
Strong decision-making skills informed by data, quality metrics, and AI-assisted insights
Comfortable leading through ambiguity and driving outcomes at scale

Nice To Haves

Experience managing cross-functional teams across development, test, and operations
Experience managing vendors and service providers
Experience managing onshore, offshore, and distributed teams

Responsibilities

Partner with Product Owners to design, plan, build, operate, and continuously improve one or more products within a portfolio, with a focus on AI-augmented capabilities
Own delivery outcomes including quality, reliability, performance, and long-term maintainability
Lead development teams to deliver secure, scalable, and cloud-native solutions, incorporating automation and AI where it drives measurable value
Ensure products meet 24x7 operational expectations, including leadership of urgent response teams for production issues
Drive the responsible adoption of generative AI and advanced analytics in product development, testing, support, and operations
Ensure AI solutions follow Responsible AI principles (security, privacy, explainability, compliance, and human oversight)
Promote reuse of AI patterns, components, accelerators, and platforms across products and portfolios
Embed AI into developer workflows (e.g., design, coding, testing, documentation, support) to improve speed and quality
Partner with Development Leads and Architects to create and maintain architecture artifacts including: Infrastructure Architecture Documents (IAD), Solution Design Documents (SDD), AI architecture and integration patterns
Ensure adoption of Reference Architecture standards, development patterns, and engineering best practices
Drive consistency across teams while allowing flexibility for innovation and experimentation
Lead and grow high-performing, inclusive development teams across onshore, offshore, and hybrid models
Set clear goals, assign work, manage performance, and conduct career development discussions
Coach teams to balance delivery excellence with innovation, leveraging AI as a force multiplier
Foster a culture of continuous learning, experimentation, and psychological safety
Estimate LOE, manage staffing plans, and optimize capacity across the portfolio
Manage vendor relationships including assurance, procurement, and invoice approvals
Coordinate closely with DevOps, Architecture, InfoSec, Data, and Platform teams
Create and maintain technical and AI roadmaps aligned with product and business strategy
Produce clear technical documentation and ecosystem diagrams depicting product interdependencies