Development & Research Assistant (S)

Brigham Young University – Hawaii

1d•Onsite

About The Position

This position is ideal for students who have begun gaining relevant experience and are building their skills through internships, part-time jobs, or significant projects. It is typically aimed at sophomores or juniors who have completed a combination of introductory and advanced coursework. The role involves analyzing guest satisfaction surveys daily and providing findings, feedback, and recommendations to management. The assistant will be responsible for the execution of customer satisfaction research studies and performing initial screenings of product and service development proposals. This role requires close collaboration with the Development & Research Project Coordinator, other Polynesian Cultural Center departments, and third-party entities to carry out assigned tasks for the launch of new products, services, programs, and research. The assistant will utilize a computer terminal to employ development and research software programs such as Qualtrics, Power BI, Sawtooth, Teams, Python, Meraki & Axper cameras, and Perception Analysis. Other job-related duties may be assigned.

Requirements

Must have effective computer skills including, but not limited to, Excel, Word and various online portal interfaces.
Must be self-motivated with strong self-management skills.
Has demonstrated interest, aptitude, and skill in statistics and computer programming.
Proficiency in statistical software such as R and Python as well as Microsoft Word, Excel, and PowerPoint.
Should be familiar with project management.
Must attach resume and current semester class schedule (weekly view).
Must exemplify the university Honor Code, including the Dress and Grooming Principles and Expectations.

Nice To Haves

Previous experience helpful but not required.
Preference will be given to students who can work during academic breaks.

Responsibilities

Analyzes guest satisfaction surveys daily and provide findings, feedback, and recommendations to management.
Responsible for execution of customer satisfaction research studies.
Performs initial screenings of product and service development proposals.
Works closely with the Development & Research Project Coordinator, other Polynesian Cultural Center departments, and third-party entities to carry out required and assigned legwork to prepare for the launch of approved new products, services, programs, and research at the Polynesian Cultural Center.
Utilizes a computer terminal to employ development and research software programs such as, but not limited to, Qualtrics, Power BI, Sawtooth, Teams, Python, Meraki & Axper cameras and Perception Analysis.
Performs other job-related duties as assigned by the Development & Research Project Coordinator.