Development Product Owner Senior - GRC Technology

USAA•San Antonio, TX

4d•Hybrid

About The Position

The Development Product Owner - Senior - GRC Technology serves as a strategic bridge between business stakeholders and technical teams, translating complex business needs into actionable product requirements that drive measurable business value. In this role, you will lead product planning activities, gather and refine requirements, develop and prioritize user stories, and provide ongoing direction throughout the product development lifecycle. Leveraging advanced Agile and SAFe practices, critical thinking, and problem-solving skills, you will partner with business leaders, subject matter experts, and development teams to deliver innovative technology solutions that support governance, risk, compliance, and operational objectives. This position requires the ability to influence stakeholders, navigate ambiguity, and drive alignment across multiple teams and priorities.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Advanced knowledge of Microsoft Office products, applicable databases and product management tools.
Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.

Nice To Haves

3+ years supporting or delivering Governance, Risk, and Compliance (GRC) technology solutions.
2+ years working on ServiceNow implementations, enhancements, or technology initiatives.
8+ years working in Agile and/or SAFe environments.
Experience with Jira, Clarity, or other project and portfolio management tools.
Advanced Microsoft Excel and PowerPoint skills, including executive reporting and presentations.
Experience collecting and analyzing business data to support decision-making.
Ability to influence stakeholders and lead through complex organizational challenges.
Experience presenting to senior leaders and large audiences.
Proven leadership skills with a track record of driving results across multiple teams.
Military service experience or experience as a military spouse/domestic partner is highly valued.

Responsibilities

Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.
Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Works with different technologies, internal and external to have oversight of development, testing and controls.
Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Coaches and mentors other Product Owners.
Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.