Development Product Owner Lead - Audit Services

USAA•San Antonio, TX

19h•Hybrid

About The Position

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner (DPO) Lead, you will serve as a direct representative of the business on an agile team. You will oversee the development and enhancement of the Internal Audit department’s operational reporting, including Tableau and Archer dashboards and reports. The DPO Lead attains, understands, and communicates business vision and needs to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across multiple programs/portfolios. The DPO Lead uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions, as well as deliver solutions in a timely manner. Must have ability to quickly understand the business processes and methodology so can easily translate business needs to development team. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position.

Requirements

Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in process improvement, project delivery, business/requirements analysis or related to supported business operations/product line.
Expert knowledge of Microsoft Office products, applicable databases, and product management tools.
Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.

Nice To Haves

Prior knowledge and experience with Archer GRC solutions.
Expert experience working with data, analytics, and reporting in an Audit or Controls functional business area.
Prior experience managing data warehouses and data mapping.
Experience collaborating with multiple stakeholders, including other DPOs, business stakeholders, and Enterprise IT on implementing process improvement and delivering value-add solutions.
Extensive knowledge of Internal Audit processes and Methodology.
Current or previous experience working within an internal audit department, preferably at a financial institution.

Responsibilities

Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts, and prioritizes stories, features, or epics to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program.
Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers, and others to develop, execute, solution and release in alignment with program, portfolio, or product road maps.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
Participates with portfolio, program and project level plans related to schedule, scope and resources.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
Coaches and mentors less experienced Product Owners, including Seniors.
Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
Identifies engages, influences, and leads business stakeholders and Subject Matter Experts across programs.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.