Lead Product Owner- Data Services

Chicago Mercantile Exchange • Chicago, IL

9h

About The Position

Product Owner – Data Services Role Mission The Product Owner (PO) is the primary architect and guardian of revenue integrity and operational velocity for the Data Service Licensing and Billing Platform . Operating within a high-performance Product Operating Model , the PO is charged with the radical transformation of manual, legacy licensing frameworks into seamless, platform-driven workflows. The "Extreme" PO balances an aggressive 12-month strategic roadmap with a "zero-manual-touch" mandate for production support, ensuring every platform evolution directly advances the firm's OKRs and Success Factors. Product Owner Cadence & Responsibilities 1. Strategic Innovation (50% Capacity) Automated Workflow Architecture: Collaborate with key stakeholders to design end-to-end logic and process flows for automated solutions that eliminate human intervention and solve critical internal/external customer friction points. Direct-to-Customer Onboarding: Pioneer self-service and "click-through" agreement workflows to expedite onboarding, reduce legal bottlenecks, and provide a transparent, world-class Customer Experience (CX). Roadmap Orchestration: Define and execute a rolling 12-month roadmap that prioritizes the systemic migration from discrete legacy packages to modernized, automated onboarding and licensing models. Enhanced Payment Ecosystem: Integrate advanced payment options into the onboarding flow to diversify revenue collection and improve financial agility. 2. Run the Business / Production Support & Optimization (35% Capacity) Rapid Product Launch: Efficiently evaluate newly proposed data products and commercial models; leading the implementation, testing, and verification of supporting platform enhancements. Systemic Exception Engineering: Conduct root-cause analysis on one-off and recurring licensing issues or billing discrepancies—such as "unauthorized access"—to engineer permanent platform fixes rather than manual patches. Extreme Transparency: Maintain a high-visibility, real-time Jira queue for all production tasks, providing stakeholders with immediate, data-driven insights into system status and inventory health. Revenue Recovery Logic: Design and manage complex retroactive billing cycles to ensure all fee-liable data access is systematically captured, reconciled, and invoiced. 3. Platform Hygiene & Technical Debt (15% Capacity) Integrity & Audit Readiness: Overhaul testing and User Acceptance Testing (UAT) strategies to ensure 100% data completeness and integrity for Business Intelligence (BI) and auditing purposes. Platform Synchronization: Ensure the licensing platform remains perfectly synchronized with vendor-reported usage through advanced parsing and automated mapping logic.

Requirements

• High-Velocity Analysis: Expert-level ability to deep-dive into complex usage reports to identify unique subscriber attributes and map them to multi-layered client profiles.
• Jira & Agile Mastery: Extensive experience in managing high-velocity backlogs and creating automated executive dashboards to visualize squad performance and platform health.
• Commercial Logic Design: Deep understanding of complex pricing structures, including tiered discounts and capped fee models, and the ability to translate them into platform code.
• Extreme Ownership: A proven track record of defending licensing policies through proactive communication and the management of "implicit acceptance" frameworks.

Responsibilities

• Automated Workflow Architecture: Collaborate with key stakeholders to design end-to-end logic and process flows for automated solutions that eliminate human intervention and solve critical internal/external customer friction points.
• Direct-to-Customer Onboarding: Pioneer self-service and "click-through" agreement workflows to expedite onboarding, reduce legal bottlenecks, and provide a transparent, world-class Customer Experience (CX).
• Roadmap Orchestration: Define and execute a rolling 12-month roadmap that prioritizes the systemic migration from discrete legacy packages to modernized, automated onboarding and licensing models.
• Enhanced Payment Ecosystem: Integrate advanced payment options into the onboarding flow to diversify revenue collection and improve financial agility.
• Rapid Product Launch: Efficiently evaluate newly proposed data products and commercial models; leading the implementation, testing, and verification of supporting platform enhancements.
• Systemic Exception Engineering: Conduct root-cause analysis on one-off and recurring licensing issues or billing discrepancies—such as "unauthorized access"—to engineer permanent platform fixes rather than manual patches.
• Extreme Transparency: Maintain a high-visibility, real-time Jira queue for all production tasks, providing stakeholders with immediate, data-driven insights into system status and inventory health.
• Revenue Recovery Logic: Design and manage complex retroactive billing cycles to ensure all fee-liable data access is systematically captured, reconciled, and invoiced.
• Integrity & Audit Readiness: Overhaul testing and User Acceptance Testing (UAT) strategies to ensure 100% data completeness and integrity for Business Intelligence (BI) and auditing purposes.
• Platform Synchronization: Ensure the licensing platform remains perfectly synchronized with vendor-reported usage through advanced parsing and automated mapping logic.

Benefits

• CME Group is committed to offering a competitive total rewards package for our employees that recognizes their contributions to the business and reflects our long-term investment in their future.
• Our compensation program also includes an annual target bonus opportunity for all employees, as well as the opportunity to become an owner in the company through our broad-based equity program.
• From comprehensive health coverage, to a retirement package that includes both a 401(k) and an active pension plan, to highly competitive education reimbursement provisions, paid time off and a mental health benefit, CME Group offers a holistic benefits package for our team and their dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed