Development Product Owner Senior - Audit Services

USAA • San Antonio, TX

19h • Hybrid

About The Position

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Development Product Owner (DPO) Senior, you will serve as a direct representative of the business on an agile team. The DPO Senior attains, understands, and communicates business vision and will write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with multiple business owners, subject matter experts, and the development team to build effective solutions. Must have ability to quickly understand the business processes and methodology so can easily translate business needs to development team. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Charlotte, NC. Relocation assistance is not available for this position.

Requirements

• Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of experience in process improvement, project delivery, business/requirements analysis or related to supported business operations/product line.
• Advanced knowledge of Microsoft Office products, applicable databases, and product management tools.
• Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
• Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Advanced knowledge and demonstrated use of Process Engineering methodologies.
• Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Experience in analyzing business requirements and ability to identify opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.

Nice To Haves

• Extensive knowledge and experience with Archer GRC solutions.
• Ability to troubleshoot system (Archer) issues and/or solve user problems, providing support for any technology requests.
• Current or previous experience working within an internal audit department, preferably at a financial institution.
• Current or previous experience as a Development Product Owner and/or Scrum Master in an agile development framework.
• Experience leading User Acceptance Testing, collaborating with stakeholders to build out testing scripts, coordinating testing execution, working with DPO Lead on exceptions.
• Experience leading and/or participating in programs/projects in a dynamic environment with multiple stakeholders.

Responsibilities

• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts, and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
• Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program.
• Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers, and others to develop, execute and release in alignment with program and/or product road maps.
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area.
• Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
• Works with different technologies, internal and external to have oversight of development, testing and controls.
• Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
• Coaches and mentors other Product Owners.
• Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

• At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
• Additionally, our career path planning and continuing education assists employees with their professional goals.
• For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level