Development Operations Manager
About The Position
Building on a successful first two years of development and resource mobilization, the Development Operations Manager will support Tilt’s fundraising strategy by managing the systems, data, processes and coordination that advance donor engagement and investment. This role maintains operational excellence across development systems, reporting and analysis, and ensures close collaboration with the finance team. We are looking for someone with experience in philanthropy, who brings a proven track record of supporting efforts to secure major gifts from foundations and institutional funders, as well as high networth individuals and health-oriented foundations. This position works very closely with the Development Director to build and maintain positive relationships with Tilt’s donors.
Requirements
- 5+ years of experience in nonprofit fundraising, relationship management, or business development
- Proficiency in data management and analysis
- Prospect research skills, including ability to interpret 990s and calculate net worth and philanthropic capacity
- Experience in budgeting and budget management
- Proficient in using, training, and designing CRM systems
- Deep passion for and understanding of food systems and/or climate solutions
- Exceptional written and verbal communication skills with the ability to translate complex ideas for diverse audiences
- Self-starter mentality with the ability to thrive in an entrepreneurial, fast-paced environment
Responsibilities
- Work with the Project Manager, Systems & Operations, to: Create, update, and maintain policies and procedures for the organizational CRM (HubSpot) and ensure all policies and procedures are followed by staff as they relate to tracking donors and prospects; and
- Ensure the Development Team, Leadership Team, and Program Directors are trained on the CRM and enter donor and prospect contact data in an accurate and timely manner.
- Develop customized reports for team members to ensure proper tracking of actions, opportunities, gifts, and donor stewardship
- Manage donor contact list for organizational communications
- Produce analysis of fundraising activity for the Leadership Team, Development Team, and Board of Advisors
- Oversee the weekly agenda for Development team meetings
- Develop and implement systems to ensure cross-team collaboration related to donor deliverables
- In collaboration with the Development Director, create, manage, and implement the team budget, set deadlines, and ensure accountability against the budget
- Produce regular and ad-hoc reports for the Development Director, Finance Team, and Leadership team to ensure effective tracking and management of donations
- Generate high-level reports on fundraising progress
- Create and implement a projection setting and management process
- Track key milestones with donors including disbursement and reporting dates
- Collaborate with finance, legal, operations, and MEAL on matters related to the gift acceptance policy, gift agreements and reporting
- Work with the Development Director to set strategy for pipeline development
- Manage and implement the discovery pipeline process for the team to ensure the ongoing identification and qualification of new major donors and prospects
- Conduct initial research on donors and prospects
- Create systems to track donor capacity, likelihood ratings, and background information
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
