Development Operations Engineer

Protective Industrial Products•Charlotte, NC

About The Position

The DevOps Engineer supports the design, implementation, and maintenance of scalable, secure, and automated infrastructure and deployment processes, and helps ensure the security, availability, and performance of the company's global websites, web applications, integrations, and digital platforms. The role works closely with developers, IT infrastructure teams, security teams, and external technology partners to maintain reliable production environments and improve how applications are developed, deployed, monitored, and supported.

Requirements

5+ years of experience in DevOps, systems engineering, cloud engineering, or a related technical role.
Strong experience administering Linux-based web application environments.
Experience with Microsoft Azure or comparable cloud infrastructure.
Strong understanding of Apache, PHP, MySQL, and web application infrastructure.
Experience developing and maintaining CI/CD pipelines.
Experience with Git and source control platforms such as GitHub.
Experience with application deployment and release management tools.
Experience with Cloudflare, CDN, DNS, WAF, and web security technologies.
Strong understanding of HTTP, HTTPS, DNS, SSL/TLS, TCP/IP, and web application architecture.
Experience monitoring and troubleshooting web servers, databases, APIs, and distributed applications.
Working knowledge of MySQL and SQL Server administration and performance troubleshooting.
Experience with scripting using Bash, PowerShell, Python, PHP, or similar languages.
Experience automating repetitive infrastructure and operational tasks.
Understanding of load balancing, caching, high availability, scalability, and disaster recovery concepts.
Understanding of web application and infrastructure security best practices.
Experience working with monitoring, logging, and alerting platforms.
Ability to troubleshoot complex technical issues across multiple systems.
Ability to analyze logs and performance data to identify root causes.
Strong documentation and communication skills.
Highly detail-oriented.
Ability to prioritize and manage multiple production issues and projects simultaneously.
Proven ability to work effectively with developers and infrastructure teams in a fast-paced, dynamic environment.

Responsibilities

Manage and support cloud and web application infrastructure across production, staging, and development environments.
Manage Linux-based web servers, Apache, PHP, MySQL, and related application services.
Support Microsoft Azure infrastructure and services used by web applications and digital platforms.
Develop and maintain automated application build, deployment, and release processes.
Manage and improve CI/CD pipelines and source control integrations.
Automate routine infrastructure, deployment, monitoring, and maintenance tasks using scripting and automation tools.
Monitor application, server, database, and network performance and proactively identify potential issues.
Troubleshoot production incidents involving applications, databases, infrastructure, DNS, networking, and third-party services.
Support Cloudflare configuration, including DNS, CDN, WAF, caching, bot management, security rules, and traffic analysis.
Manage SSL certificates, DNS configuration, domains, redirects, and related web infrastructure.
Support MySQL and SQL Server environments, including performance monitoring, connectivity, backups, and troubleshooting.
Work with development teams to improve application performance, scalability, reliability, and security.
Maintain logging, monitoring, alerting, and incident response processes for critical digital platforms.
Support application integrations with ERP, PIM, e-commerce, and other enterprise systems.
Assist with vulnerability remediation, security configuration, access management, and infrastructure hardening.
Develop and maintain technical documentation, deployment procedures, system diagrams, and disaster recovery procedures.
Participate in production deployments, system upgrades, maintenance activities, and incident response.
Evaluate new technologies and recommend improvements to infrastructure, deployment, monitoring, and development processes.
Work with internal and external technology teams to resolve infrastructure and application issues.