Development Manager

Every Mother Counts•New York, NY

13d•Hybrid

About The Position

Every Mother Counts (EMC) is dedicated to ensuring that all people, everywhere, experience a safe, respectful, and equitable journey through pregnancy, childbirth, and the postpartum period. EMC invests in advancing system-wide change through the development of professional, dedicated, and compassionate providers, community-led models of care, diversifying the healthcare workforce, and mobilizing for change through policy and advocacy efforts. The Development Manager plays a critical role in supporting Every Mother Counts’ fundraising and engagement efforts by managing day‑to‑day execution across campaigns, systems, and reporting; supporting individual and institutional giving workflows; and ensuring coordination across the development and engagement functions. This role supports the Development and Engagement team by managing donor data, gift processing, reporting, and campaign logistics while collaborating closely with Finance & Operations to ensure accuracy, accountability, and timeliness. This is a hands-on, detail-oriented role for someone who is mission-driven, organized, and eager to grow their skills in fundraising operations, donor engagement, and nonprofit development. The Development Manager contributes to the effectiveness of EMC’s fundraising strategy by ensuring that day-to-day execution, documentation, and coordination are handled with care and precision. This is a full time, non-exempt, hourly position.

Requirements

Bachelor’s degree required
2-4 years of experience in nonprofit development, fundraising operations, database management, or a related administrative role
Experience working with donor databases such as Salesforce or similar CRM systems
Strong organizational skills with high attention to detail and accuracy
Proficiency in Microsoft Excel and Word, including spreadsheets and mail merges
Clear written and verbal communication skills and comfort working cross-functionally
Ability to manage multiple tasks, meet deadlines, and adapt to shifting priorities
Strong organizational, project management, and data analysis skills
Extensive computer use, reading, writing, analysis, attention to detail, and ability to focus and execute job duties in a timely manner
Regular, punctual in-person attendance at EMC’s office in accordance with EMC’s hybrid-remote schedule
In the case of work conducted remotely, the position requires reasonable access to phone, email, and video conference and a dedicated place to work that is reasonably free from interruption.

Nice To Haves

Demonstrated interest in social impact, public health, or mission-driven work preferred

Responsibilities

Develop, document, and maintain standard operating procedures for gift processing, acknowledgments, data entry, reconciliation, and related development workflows ensuring consistency, compliance, and operational continuity.
Serve as primary administrator of the donor database (Salesforce) overseeing data integrity, gift entry standards, reporting accuracy, user support, and ongoing system optimization.
Provide project management for fundraising campaigns and peer-to-peer fundraising efforts, while ensuring integration with Salesforce, accurate reconciliation, user troubleshooting, and performance tracking.
Own pledge tracking, payment schedules, and reconciliation across fundraising campaigns in coordination with Finance.
Maintain donor records, histories, and tracking to support stewardship and relationship management.
Identify and implement process improvement efforts related to donor management, reporting, and internal workflows.
Help maintain centralized documentation, trackers, and shared resources for development operations.
Ensure development operations reflect EMC’s mission, values, and commitment to equity and accountability.
Collaborate closely with Finance & Operations to ensure accurate processing, reconciliation, and reporting of donations.
Provide timely updates and data to inform fundraising reports curated for Development leadership, Team leadership, and EMC’s Advisory Groups.
Provide reliable administrative and operational support to the Development and Engagement team, particularly on proposals, applications and reporting requirements for individual and institutional funders.
Coordinate internal team meetings, including drafting agendas, capturing action items, and following up on project deliverables.
Manage relationships with external development operations vendors and consultants including scope coordination, deliverables, system enhancements, and ongoing infrastructure optimization.
Oversee and execute timely and accurate gift acknowledgement processes, ensuring consistency in donor recognition standards and communication quality.
Manage donor recognition and engagement efforts, including management of major donor listings for annual impact report and weekly donor thank you process.
Support Founder and Vice President, Philanthropy with donor research and preparation of briefs ahead of external meetings.
Oversee planning and execution of key stewardship mailings, including gifts for Mother’s Day and End of Year.
Manage dedicated donation email inbox and ensure timely response to inbound inquiries.
Support Development & Engagement team members with planning and execution of signature fundraising events, cultivation events, fundraising campaigns, and appeals, including logistics, donor research, guest registration, day-of coordination, and donor management in CRM.
Support donor and runner communications through mail merges, segmentation, and preparation of outreach lists.
Troubleshoot data and analyze donor and runner trends to help inform current and future development and engagement strategy.
Provide administrative and operational support to ensure a positive donor experience.
Other relevant duties, as assigned.