Development Data Specialist

Greater Cleveland Food Bank Inc•Cleveland, OH

3d•$50,000 - $62,000•Onsite

About The Position

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties. Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.” Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including: Paid Time Off and Holiday Pay beginning day one Low-cost medical, dental, and vision insurance Generous retirement plan Wellness programs Childcare assistance Tuition and Student Loan assistance Short-term and long-term disability coverage Life insurance Apply today and become part of a mission-driven organization dedicated to making a difference in the community.

Requirements

Bachelor's degree (B. A.) from four-year college or university or 5+ years of CRM systems experience and/or training in lieu of a degree; or equivalent combination of education and CRM experience required.
Experience with data analysis and reporting.
Proficiency in Windows-based software is required.
Strong attention to detail, effective multitasking skills, ability to work in a team atmosphere and strong interpersonal skills.
Required commitment to making interactions across different cultures and backgrounds a strength of our organization as demonstrated through work, life or community experience.

Nice To Haves

Raiser’s Edge experience is preferred.
Power BI and/or Tableau experience is a plus.
Willingness to work beyond normal working hours, when necessary.

Responsibilities

Design, manage, and execute all fundraising reports, which includes ongoing and annual comparative reports on giving results, monthly and annual fundraising performance reports, key performance indicators, peer group benchmarks, industry metrics, campaign management; assist donor database manager with quarterly and annual Network Activity Reports for Feeding America, and other reports as needed
Design, produce, provide, and present timely and pertinent reports on development data analytics to development team members, leadership team, and other GCFB colleagues as appropriate and upon request.
Prepare development information for financial audits, state solicitation registration and reports, Form 990, and other fundraising-related data support for and with staff of the accounting department.
Oversee and manage the process of providing properly formatted constituent data lists to appropriate GCFB department members and external vendors to support direct mail solicitations, online giving activities, and other constituent communications and activities.
Represent Development in the monthly close process with Finance, working with development coordinator and the accounting department to ensure Philanthropy fundraising totals balance with accounting each month.
Provide support to the gift processing team as needed (i.e. provide coverage and assist with various processing tasks when colleagues are on PTO, and assist as needed during the peak holiday season)
Assist donors who contact Donor Services via phone or email by responding to the Development Queue, Donor Services email and the Donor Service voicemail.
Provide support of the Greater Cleveland Food Bank’s two signature events (Market at the Food Bank and Taste of the Browns) and the Annual Meeting by assisting with set-up, completing assigned duties at the event and helping with clean-up.
Actively support and champion initiatives aimed at driving continuous improvement throughout the organization. May participate in one of the following: LEAN council, a kaizen, 5S campaign or other process improvement efforts to support continuous improvement and improved processes within the food bank.
Reports to Sr. Manager, Data and Philanthropy Operations.
Performs other job-related duties as assigned.