Development Data Analyst

Gleaners Food Bank Of I•Indianapolis, IN

About The Position

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In addition to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response. The Development Data Analyst executes strategic analysis of the donor database to guide and execute annual fundraising and stewardship communications and outreach, including segmented targeted donor outreach. The Analyst researches and qualifies donors for increased giving, principal (major) and planned giving utilizing database analytics (translating donor behavior and responses), DonorSearch and other tools. The Analyst performs donor database audits and updates. This position partners with the Annual Fund & Stewardship Manager to increase donor retention and giving, strengthen stewardship, improve portfolio management, expand the mid-level, major, and planned giving pipelines, and support data-informed fundraising strategies. By translating donor information into meaningful insights, this role helps drive collaborative fundraising strategies and supports revenue growth for the organization. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

Requirements

Bachelor’s Degree or equivalent experience.
Experience with database, data management, reporting, and analysis.
Personal qualities of integrity, credibility, and commitment to serving the mission of Gleaners Food Bank of Indiana, and an understanding of our organization’s work.
Highly organized, detail-oriented, and professionally mature with the ability to handle multiple priorities and work independently under minimal supervision.
Strong analytical thinking, problem-solving, and critical reasoning skills.
Experience working in database systems with the ability to analyze donor trends and translate data into actionable fundraising insights.
Effective project management, planning, organizational, and time management skills.
Self-motivated with a positive and professional approach to working as a team player with the Gleaners team.
Professional who takes initiative and exhibits compassion, optimism, integrity, tact, excellent listening skills, collaboration, flexibility, sense of humor, and enthusiasm.
Ability to communicate clearly and effectively with both technical and non-technical staff.
Commitment to building relationships and engaging as a team player.
A commitment to full and visible participation as a hunger relief leader in the community.
Ability to maintain confidentiality and handle sensitive matters with utmost discretion.
Ability to maintain a positive and constructive attitude while resolving issues.
Basic mathematical, strong analytical thinking, and problem-solving skills.
Ability to think strategically and analytically.
Proficient in Microsoft Suite.
Valid driver's license/Clean driving record /3 years of driving experience/Must be insurable by company vehicle insurance provider

Nice To Haves

Experience with customer relationship management (CRM) systems preferred (Salesforce experience a plus).
Experience utilizing DonorSearch or similar prospect research and screening tools preferred.
Understanding of fundraising operations, donor stewardship, and principles of philanthropy preferred.

Responsibilities

Analyze donor data to execute an annual stewardship plan, including segmenting donors for stewardship, appeals, campaigns, and targeted communications to aid in donor recognition, retention, increased engagement and giving, portfolio performance, and acquisition.
Prospect research and evaluation of donor affinity, capacity and propensity to identify donors with a high likelihood of increased giving, major giving and planned giving.
Partner with Development leadership to identify strategic opportunities and recommend data-informed approaches that improve donor acquisition, retention, reactivation, upgrades, fundraising effectiveness, and annual revenue forecasting.
Develop donor segmentation strategies that support targeted cultivation, stewardship, annual appeals, campaigns, and personalized engagement across all giving levels.
Partner with the Development Services Manager to support data quality initiatives.
Provide quality assurance related to donor records, coding, and reporting, including regular database audits, data cleanup, imports, and updates to ensure data accuracy and quality.
Develop and deliver timely and accurate reports, dashboards, and donor analytics to support fundraising performance tracking, campaign planning, and strategic decision-making.
Research industry trends, benchmarking data, and emerging fundraising best practices to identify innovative strategies that enhance fundraising performance and donor engagement.
Contribute to forecasting donor activity for budget planning, assessing the likelihood of donor retention, lapsed reactivation, upgrades, and new prospects.
Participate in professional development opportunities annually.
Embrace Gleaners’ mission, values, and goals.
Other duties as assigned.