Development Associate

Museum of Contemporary Art San Diego•San Diego, CA

6d•$24 - $25•Onsite

About The Position

The Development Associate will provide administrative support related to donor services, membership operations, gift processing, event support, and development administrative functions in an effort to ensure a high level of service for donors and members. The Development Associate will support mission and vision throughout the performance of duties.

Requirements

Strong written and verbal communication skills.
Ability to effectively interact with diverse audiences, employees, members, Trustees, and donors.
Detail-oriented with excellent organizational and time-management skills.
Ability to work both independently and as part of a collaborative team.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Bachelor’s degree in a related field and two years recent, relevant experience or any equivalent education and experience.

Nice To Haves

Experience with donor management software is a plus.
Knowledge of contemporary art preferred.

Responsibilities

Serve as a primary point of contact for donor and member inquiries, providing timely and professional customer service.
Prepare and process gift acknowledgments, tax receipts, and donor correspondence in accordance with established templates, timelines, and stewardship guidelines.
Maintain accurate donor recognition records and ensure consistency across communications and materials.
Support donor and member communications, including renewals, confirmations, and general inquiries.
With Database Manager, ensure accurate constituent records.
Execute gift entry, pledge tracking, and payment processing in accordance with established procedures and timelines.
Assist with tracking pledges, payments, and outstanding balances.
Escalate data discrepancies or gift processing issues.
Coordinate fulfillment of membership benefits, including cards, welcome materials, and communications.
Assist with tracking membership revenue, retention, and participation.
Assist with event logistics, which may include registration tracking, attendance, check-ins, and follow-up.
Provide administrative support to frontline fundraisers, including scheduling, meeting preparation, and materials.
Prepare donor and meeting briefings as requested.
Assist with special projects, including mailings, event preparation, and donor communications.
Maintain organized donor files and records.
Coordinate and collaborate with key stakeholders in cross-departmental projects and efforts as needed.
Work alternate special event shifts, including weekends and/or after regular business hours as needed.
Follow policies and procedures to ensure a safe work environment.
Other duties as assigned.