Developer Relation Engineer (US, SF Bay Area)
About The Position
SigNoz is hiring a Developer Relation Engineer to represent its open-source observability platform in the San Francisco Bay Area. The role focuses on making customer engineering stories visible through technical videos, case studies, talks, events, webinars, and other content. The engineer will engage directly with customers and the local developer community, while helping sales and bringing customer and community feedback to product and marketing. The role begins as a hands-on individual contributor: planning a calendar, running events, and delivering talks. Once the work consistently generates customer stories, community engagement, and pipeline, there is an opportunity to build a small US DevRel and field team. The position works directly with the CEO, who is based in the Bay Area, and offers budget and a path to leading the US community function.
Requirements
- At least 3 years of experience as a software engineer, SRE, platform engineer, solutions engineer, or developer advocate.
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- Ability and interest in explaining technical concepts to people.
- Public evidence of communication or community work, such as a talk, blog post, popular open-source project, organized meetup, or customer-facing work.
- Comfort on camera.
- Understanding of production systems, such as observability, OpenTelemetry, Kubernetes, cloud infrastructure, or AI infrastructure; ability to run a demo, answer technical questions, and write code when needed.
- Self-directed approach to planning, follow-up, and measuring results.
- Enjoyment of meeting people and following up with contacts and story ideas.
- Based in the San Francisco Bay Area or willing to relocate there.
- Ability to travel about 20% of the time.
Nice To Haves
- Experience giving conference or meetup talks.
- Experience organizing or growing a meetup or developer community.
- Developer relations experience at a developer-tools or infrastructure startup.
- Open-source contributions.
- Already being part of the Bay Area AI engineering scene.
Responsibilities
- Identify Bay Area customers with compelling technical stories and interview their engineers.
- Visit customers and film technical videos and produce case studies, leading the conversations and technical discussions.
- Develop customer relationships into references, quotes, and talks that support sales.
- Speak regularly at Bay Area meetups focused on OpenTelemetry, cloud native and Kubernetes, AI engineering, SRE, and platform engineering.
- Host engineering dinners, roundtables, and SigNoz meetups for target teams.
- Represent SigNoz at conferences and AI meetups through talks, booths, or side events.
- Host and present customer and engineer webinars, including technical deep dives, migrations, and live debugging sessions.
- Write or record technical content when a first-hand perspective is needed.
- Join customer visits with the Account Executive and Forward Deployed Engineer when a technical talk or workshop would help.
- Share customer and community feedback with product and marketing.
- Plan and manage an independent calendar, events, talks, and follow-ups, and measure outcomes.
Benefits
- Budget to build the US community function.
- A clear path to leading the US community function.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
