Dev Ops Engineer

FINWISE BANK•Murray, UT

4d•Onsite

About The Position

The Development Operations Engineer implements and maintains FinWise Bank’s IT and information security needs and helps manage IT resources. The role oversees complex IT infrastructure, business and production systems with 24x7 uptime requirements, and troubleshoots issues involving software, devices, servers, and networks. The position supports infrastructure across three physical office locations and a cloud-based hosting environment, providing direct customer service to bank employees, customers, partners, vendors, and consultants. The role requires at least five years of experience in complex IT administration and IT security in the financial industry. The successful candidate will support Linux and Windows cloud environments, databases and middleware, containerized infrastructure, virtualization, network security, disaster recovery, and ongoing system maintenance. The position is based at the assigned FinWise office location in Murray, Utah, and may require extended hours, overtime, overnight travel, and driving during the workday.

Requirements

At least five years of experience in complex IT administration and IT security in the financial industry.
Excellent understanding of hardware and software, including server applications, networking environments, cloud environments, firewalls, and Internet applications.
Experience administering Docker, Kubernetes, and microservices.
Shell scripting and patch management skills.
At least five years of working experience and knowledge in IT security, risk management, and compliance in financial-industry security and operations.
Experience with networks, servers, desktop support, network security, and security products.
At least five years of experience with application, desktop, and server virtualization, including expert troubleshooting and installation knowledge of Hyper-V and VMware.
Ability to communicate with all organizational levels, from end users to senior management, about business and IT needs, and to translate business requirements into functional and technical specifications.
Strong customer service experience.
Ability to work extended hours as needed.
High school diploma, GED, or equivalent.
Ability to sit or stand at a computer for extended periods and look at a computer screen for several hours a day.
Ability to lift 20 pounds.
Ability to travel overnight as required and drive during the workday.
Successful completion of required background checks for bank employees.

Nice To Haves

BA/BS degree or equivalent professional experience.
Five or more years of related experience.

Responsibilities

Maintain and administer computer networks and related computing environments, including hardware, system and application software, and configurations in virtual environments.
Administer Linux and Windows cloud environments.
Administer Mongo databases and NATS Streaming middleware.
Administer Docker, Kubernetes, and microservices.
Provide direct support with exceptional customer service to bank employees, customers, partners, vendors, and consultants.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, network, and system problems, replacing defective components when necessary.
Configure, monitor, and maintain email applications and virus protection software.
Operate and monitor computer systems and networks, and coordinate network access and use.
Monitor network performance, identify needed adjustments, and assess areas for future changes.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Analyze equipment performance records to determine repair or replacement needs.
Recommend improvements to systems and network configurations and determine related hardware or software requirements.
Design, configure, and test computer hardware, networking software, and operating system software.
Perform routine network startup and shutdown procedures and maintain control records.
Maintain logs of network functions and records of maintenance and repairs.
Gather and evaluate customer-needs information to identify and predict system and network requirements.
Help oversee infrastructure across three physical office locations and a cloud-based hosting environment.
Maintain confidentiality and comply with company policies and procedures.
Work cooperatively with others and maintain regular, punctual attendance.
Work overtime as assigned, travel overnight as required, and drive during the workday.