Detox Training Manager

CRI-HelpLos Angeles, CA
$70,304 - $80,000Onsite

About The Position

CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients. As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked). CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to https://crihelp.bamboohr.com/careers/ for current openings at all sites.

Requirements

  • Must have excellent written and oral communication skills.
  • Must have strong training, coaching, and instructional abilities.
  • Must have excellent organizational and time management skills.
  • Must be able to use word processing tools (especially Microsoft Office suite) to write, maintain, and update procedural and training documents.
  • Must demonstrate strong knowledge of detox operations, sobering center services, and substance use disorder treatment practices.
  • Must be able to identify training needs and provide constructive feedback to staff.
  • Must have high school diploma or equivalent.
  • Must be certified or registered with CCAPP, CAADE or CADTP.
  • Must have unexpired classroom CPR / First Aid Training certification.
  • Must have at least 5 years of experience working in substance use disorder treatment with direct experience in detox or withdrawal management services.
  • Prior experience as a Detox Support Technician, Senior Detox Support Technician, Sobering Center Technician, or similar role is required.
  • Prior experience training, mentoring, or onboarding staff is required.

Nice To Haves

  • Prior experience as lead trainer in this or a similar field is strongly preferred.

Responsibilities

  • Provide structured training and competency development for Detox Support Technicians, Senior Detox Support Technicians, and Sobering Center Technicians.
  • Travel between detox and sobering center programs to conduct staff training, reinforce operational procedures, and support skill development.
  • Conduct onboarding and ongoing training to ensure staff demonstrate competency in client observation, withdrawal symptom recognition, documentation standards, and emergency response procedures.
  • Reinforce proper practices related to detox and sobering center operations, including client monitoring, medication observation protocols where applicable, and appropriate escalation to nursing or emergency services when indicated.
  • Responsible for the development and implementation of training materials, competency checklists, and standardized training processes for detox and sobering center staff.
  • Serve as a subject matter resource for staff regarding detox procedures, client monitoring expectations, and program protocols.
  • Collaborate with Detox Managers, nursing staff, and program leadership to promote consistent practices and training standards across programs.
  • Maintain documentation of staff training activities and competency demonstrations.
  • Communicate training needs, staff skill development progress, and areas requiring additional education to the Director of Nursing.
  • Adhere to all CRI-Help policies and procedures.
  • Perform other duties as assigned by the Director of Nursing

Benefits

  • 100% Paid Blue Shield Trio Plan Medical Insurance Option
  • 80% Paid Blue Shield Access+ Plan Medical Insurance Option
  • 80% Paid Kaiser Medical Insurance Option
  • 40% Dependent Coverage on Medical Insurance Plan
  • 80% Paid Dental Insurance
  • Vision Insurance
  • Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
  • Educational Assistance Tuition Reimbursement Program
  • 401(k) 4% Employer Match
  • 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage
  • Qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness)
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