Detention Support Specialist - Male

Linn County • Linn County Juvenile Detention Center, IA

9d • Onsite

About The Position

Linn County is committed to creating a Customer-Centered Culture placing our internal & external customers at the center of everything we do! The Detention Support Specialist supervises, monitors, maintains security and safety of court ordered dependent, neglected or delinquent youth at the Juvenile Detention and Diversion Services Center. This role involves conducting intake activities, responding to emergencies, physically restraining residents when necessary, and supervising youth during late evening and early morning hours. The specialist will also monitor building access, dispense medication, maintain daily records, promote appropriate behavior, and perform light maintenance tasks. A key aspect of this role is to understand the products they personally produce and the customers of each product, listen to the “Voice of the Customer" and close gaps between customer expectations and experience whenever possible.

Requirements

• High school diploma or equivalent and 2 (two) years of experience in the care, counseling, and management of dependent, neglected, and delinquent adolescents.
• Associate’s degree in human services, psychology, sociology, criminal justice or related field.
• An equivalent combination of education and experience that demonstrates the required knowledge and skills for this position may be considered.

Responsibilities

• Conducts intake activities for residents including conducting interviews to obtain required information.
• Checks and maintains security and safety of residents on a continual basis.
• Responds to emergency situations that may occur, including escape and suicide attempts, drug overdose, intoxicated youth, etc.
• Physically restrains residents for the protection of themselves or others using non-mechanical restraints.
• Supervises dependent, neglected, or delinquent youth during the late evening and early morning hours.
• Monitors access to and within the building using cameras and security systems.
• May awaken residents, supervise showers, and dispense medication as needed.
• Supervises and monitors residents' behavior and maintains daily records.
• Performs data entry, file auditing, and reporting for program recordkeeping.
• Promotes, encourages, and supports appropriate behavior.
• Performs light maintenance tasks such as cleaning and laundry activities.
• Explains and enforces rules consistently and fairly.
• Knows the products they personally produce and the customers of each product.
• Listens to the “Voice of the Customer" and closes gaps between customer expectations and experience whenever possible.
• Performs other duties as assigned.

Benefits

• Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
• Access to medical, dental, vision, short & long term disability, and supplemental life insurance
• Iowa Public Employee's Retirement Pension Plan (IPERS)
• Wellness program offering credit on insurance premiums to eligible employees
• Free on-site fitness centers
• 12 paid holidays per year
• Training & professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED