Detailer

Lithia & Driveway•Waukesha, WI

6d•Onsite

About The Position

The Detailer is responsible for greeting and assisting customers, cleaning and restoring the interior and exterior of vehicles, and ensuring customer satisfaction with the quality of work performed. This role requires attention to detail, a sense of urgency, and good communication skills.

Requirements

Strong attention to detail
Sense of urgency
Excellent communication
Acceptable driving record
Valid driver's license in your state of residence

Responsibilities

Greet and welcome all customers in a genuinely friendly and courteous manner.
Assist all customers promptly and professionally.
Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
Clean the exterior and interior of the vehicle.
Clean engine and engine compartments.
Inspect vehicles for noticeable defects and restore the appearance of engine areas, rugs, upholstery, and painted surfaces.
Prepare and apply vehicle protection packages.
Complete all work assignments according to applicable safety measures.
Restore appearance of vehicles to new or like-new condition to the best of your ability.
Retrieve customer vehicles from the parking lot when their bill is paid or as directed.
Review repairs before delivering vehicle to customer to ensure quality of work.
Bring any issues with the work performed to the attention of your supervisor.
Maintain the parking lot in a neat and organized manner.
Maintain a clean and organized work area.
Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
Maintain a valid local area driver’s license and immediately inform management of any changes in its status.