Detailer

Bass Pro Shops•Berlin, MA

20h•Onsite

About The Position

The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV’s in support of a TMBC Sales, Service and Parts operation. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The Detailer washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display, and service customer units. They also participate in the unloading of incoming boats, motors, trailers and ATVs using a forklift or tractor, transporting them to various areas within the dealership. The Detailer confirms packing lists or invoices for all boat loads or other product deliveries, and transports and stages customer boats and ATVs to service, rigging, and storage yards. They maintain an updated list of cleaning supplies, inform the Service Manager or Service Lead of needed items, and assist with PDI and VIN verification processes. Additionally, the Detailer informs the Service Manager or Service Lead of any unit concerns or required repairs, performs grounds and facility maintenance as required, and keeps their work area neat and clean. All other duties as assigned.

Requirements

High School education or equivalent experience
Must possess and maintain a valid driver’s license.
Ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards.
Must be at least 21 years old to qualify for this position.
Ability to complete simple math calculation.
Ability to communicate in a friendly and professional manner to our customers and fellow outfitters.

Nice To Haves

Successful completion of DOT physical may be required

Responsibilities

Washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display and service customer units.
Using a fork lift or tractor, participates in the unloading of incoming boats, motors, trailers and ATVs then transport them to various areas within the dealership, i.e. storage lot, outside display, showroom floor or customer delivery area.
Confirms packing list or invoice of all boat loads or other product deliveries.
Transports and stages customer boats and ATV’s to service, rigging and storage yard by moving units from one location to another as necessary.
Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items.
Assists Rigger and Service Specialist with PDI and VIN verification processes.
Informs Service Manager or Service Lead of any unit concerns or required repairs.
Performs grounds and facility maintenance as required.
Keeps work area neat and clean.