Detail Shop Lead

Carvana•Rio Linda, CA

3h•$20 - $24•Onsite

About The Position

ADESA, a Carvana-owned company, operates in over 50 locations throughout the US, providing a wide array of vehicle services including repair, reconditioning, and auction remarketing. Our inventory comprises hundreds of thousands of vehicles across North America. We foster a "we" versus "I" culture, emphasizing teamwork and passion for the industry. ADESA is poised for significant expansion with investments in facilities, sales growth, and inventory. Reporting to the Reconditioning Manager or other designated leader, this role is responsible for the safe and efficient operation of vehicle detail operations. As a primary people leader, you will lead the detail shop staff, ensuring weekly production goals are met and high-quality standards are maintained to meet customer expectations.

Requirements

Minimum 2 years of leadership or supervisory experience
2 years of automotive experience
High School diploma or GED required
Proficiency with computer systems, applications, and managing metrics against targets.
Must be 18 years of age
Must have a valid driver’s license that meets the requirements.
Ability to read, write, speak, and understand English.
Light to Heavy Physical Work: Constant - standing, watching, touching, listening, walking, talking; Frequent - bending, stooping, kneeling, lifting, grasping, pushing, pulling; Potential – running, jumping, yelling, or other rapid or forceful movement in emergencies.
Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions.

Nice To Haves

Prior leadership experience is highly preferred, with a proven ability to manage direct reports and hold them accountable.
Auction and vehicle detailing experience is preferred.

Responsibilities

Lead, manage, and hold the detail shop staff accountable for daily performance, quality, and productivity.
Oversee staffing, training, and labor hour management while providing regular performance feedback and engagement to team members.
Lead detail shop operations to optimize productivity and profitability, ensuring all deadlines are met.
Monitor and maintain shop equipment and the facility in good working order; order and maintain necessary supplies.
Implement and ensure all safety policies are followed, completing regular safety audits and inspections to maintain a safe work environment.
Run reports to monitor inventory levels and post vehicle detail completions accurately to customer accounts.
Communicate with other departments to prepare for production flow and coordinate upcoming deadlines.
Monitor and ensure compliance with customer contracts regarding vehicle detail completion and quality.
Cascade company and customer directives while promoting positive employee relations and morale.
Perform any other duties assigned by the designated manager.