Destination Specialist - Luxuria
About The Position
The Destination Specialist is a full-cycle sales role responsible for managing leads from initial contact to confirmed booking and maintaining client relationships long-term. Inbound inquiries are received through digital channels, and the specialist's role is to quickly connect with these leads, build trust, and guide them towards a memorable travel experience. This involves creating proposals, handling objections, closing bookings, and nurturing client relationships for repeat business and referrals. The company provides training on destinations and products, but expects candidates to possess strong communication skills, the ability to build rapport quickly, and a drive to achieve sales goals. This role is presented as a career-building opportunity for individuals passionate about travel, people, and sales challenges.
Requirements
- Sales Mindset: Drive to connect, persuade, and close deals, with persistence.
- High-Ticket Mindset: Confidence in presenting high-value travel experiences.
- Phone Confidence: Comfort and ability to build instant connections with strangers over the phone.
- Genuine Love of Travel: Passion for researching and planning travel.
- Self-Motivation: Accountability for personal pipeline and sales numbers.
- CRM & Organization: Ability to maintain a clean pipeline, log interactions, and manage follow-ups.
Nice To Haves
- Proven track record of closing sales in any environment.
- Familiarity with Mexico & Caribbean destinations.
- Background in hospitality, service, athletics, bartending, or retention roles.
- Experience in outbound phone sales.
Responsibilities
- Call inbound leads promptly and establish a connection to encourage engagement.
- Qualify leads by understanding their travel needs, preferences, and trip details through curious questioning.
- Develop and present tailored itineraries that reflect client needs and preferences.
- Follow up with clients, handle objections with expertise, and guide them towards a booking decision.
- Build and manage a personal book of business through client relationships, repeat bookings, and referrals.
- Continuously expand knowledge of destinations, travel products, and industry trends through training and FAM trips.
Benefits
- Training on destinations and product.
- FAM trips, industry events, and internal training.
- Opportunity to build a career.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
