Destination Specialist

Xanterra Travel Collection•Eau Claire, WI

4d•Hybrid

About The Position

Holiday Vacations is seeking a dedicated and detail-oriented Destination Specialist to join their team. This role involves working collaboratively with a Destination Manager in the proactive management of a portfolio of tours, including planning, buying, contracting, pricing, market release, and tour support. The ideal candidate is organized, goal-oriented, passionate, and ready to develop skills for a career in the travel industry. This opportunity offers both professional development and a long-term career path. Holiday Vacations is committed to enriching lives with valued travel experiences through inclusive guided tours led by professional Tour Directors to over 80 destinations on six continents. They travel by air, motor coach, trains, and cruises. Holiday Vacations is headquartered in Eau Claire, Wisconsin, and is a subsidiary of Xanterra Travel Collection.

Requirements

Associate degree in purchasing, supply management or equivalent work experience required.
Strong proficiency with computer applications including Microsoft 365 (Excel, Outlook, Word, and Teams) and web conferencing software (Ring Central, Teams).
Excellent mathematical, analytical, and communication skills (verbal and written).
Experience traveling by motorcoach, cruise, trains, and aircraft.
Must live in the State of Wisconsin and be within a reasonable commute to Eau Claire, Wisconsin.
Must have a distraction-free workspace/environment with space for a desktop computer with two monitors.
Must have a stable power source and internet connection, including a dedicated high-speed internet and ethernet connection. Connection cannot be wireless, Wi-Fi extenders, Wi-Fi repeaters, or hotspots. Ability to plug in your equipment to modem/router during work times.

Nice To Haves

Undergraduate degree in travel, hospitality, business, marketing, or a related field.
At least one year of relevant travel industry product and commercial experience preferred.

Responsibilities

Support Destination Managers with day-to-day management of specific destinations and tours.
Assist in buying activities, contract negotiations, and maintaining high quality standards.
Coordinate with internal buyers and subject matter experts for negotiations, pricing, and contracting.
Maintain accurate and up to date supplier information and vendor services in our Peak 15 software system.
Manage detailed supplier communications, contracts, and documentation.
Coordinate onboard cruise events, initiate payments, and book offshore excursions.
Monitor occupancy, generate reports, and communicate with suppliers.
Assist in evaluating supplier performance and manage changes, as necessary.
Collaborate on guest communications, marketing materials, and training sessions.
Provide support while the tour is running to ensure an exceptional guest experience.
Ability to travel domestically and/or internationally.
Perform other duties as assigned.