Destination Sales Representative

Jay Peak Resort • Jay, VT

5d • $20 - $22 • Hybrid

About The Position

The Destination Sales Representative promotes the sale of overnight leisure group business for Jay Peak Resort in all lodging properties and event venues throughout the year. This role involves outbound sales efforts via telephone, email, and site visits to corporations, secondary schools, colleges/universities, and social groups, prospecting and selling year-round group-based business. The representative will drive lodging-based leisure group business with a focus on up-selling food and beverage, Pump House Water park events, lift tickets, golf, and other potential group-based activities. They will develop proposals, respond to RFPs, and work closely with group leaders to ensure services match expectations. Collaboration with the Destination Services Coordinator for room blocks, deposits, payments, and rooming list coordination is essential, as is addressing cancellations and additions. The role also involves working with BEO coordinators for private group meals and venue bookings, guiding group guests to transportation options, and assisting with on-resort transportation needs. Hosting familiarization tours, coordinating all aspects of these tours, and meeting with group leaders on-resort to confirm service delivery are key responsibilities. Daily maintenance of sales schedules, developing and maintaining customer relationships, and investigating group issues are also part of the role. Attendance at regional, Canadian, and east coast trade shows is required, along with updating sales reports.

Requirements

• Must hold a valid State of Vermont Driver’s License and be eligible for enrollment as a driver on a Jay Peak Resort’s Commercial Automobile policy.
• Must be able to travel internationally.

Responsibilities

• Outbound sales efforts via telephone, email and site visits to corporations, secondary schools and colleges/universities, and social groups, prospecting and selling year-round group-based business to Jay Peak Resort.
• Drive lodging-based leisure group business at Jay Peak Resort with a focus on up-selling food and Beverage, Pump House Water park events, lift tickets, golf, and all other potential group-based activities while on-resort.
• Develop proposals for new and repeat inquiries and respond to RFPs from group leads.
• Work closely with group leaders to assure the best possible match in services to the group’s expectation and needs.
• Work closely with the Destination Services Coordinator to secure room blocks, process deposits and payments, along with rooming list coordination. Addressing cancellations and additions to existing contracts.
• Work closely with the assigned BEO coordinators for planning private group meals and booking venue space for group activities.
• Guide group guests to transportation options, plus assisting with additional on-resort transportation needs for destination groups, accommodating regional transportation as needed.
• Host familiarization tours of Jay Peak Resort and surrounding areas. Coordinate all aspects of the tour including accommodations, food and beverage, and any other relevant activities and aspects of the tour with the appropriate departments.
• Meet with group leaders while on-resort, to confirm service delivery by the resort.
• Daily maintenance of sales schedule for accounts, contacts, and leads for on-going communication, and planning tasks and activities, etc.
• Develop and maintain relationships with group-based customers.
• Investigate any group issues that may result before, during or after the group's stay. Work closely with the Destination Sales Manager and DOS to provide the appropriate resolution to those issues.
• Attend regional, Canadian and east coast trade shows as needed for year-round group business.
• Update weekly, bi-weekly, and seasonal reports in coordination with the Senior Sales Manager and Director of Sales, as needed.

Benefits

• Wages starting at $19.50-$22.00 per hour with a potential commission range of $4500-$9000 annually, based on sales performance.
• Paid Vacation & Sick Time
• Paid Maternity & Parental Leave
• Medical, Dental, Vision, Life & Disability Insurances
• 401k program eligibility with employer match after a year of employment with 1,000 hours of service
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed