Desktop Technician
the Client•Owings Mills, MD
•Onsite
About The Position
The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. These roles will support high volume walk-up traffic in the innovations hub at Owings Mills.
Requirements
- Knowledge of Windows OS
- Experience with desktop installation and configuration
- Experience troubleshooting desktop issues as well as mobile devices
Responsibilities
- Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
- Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
- Support employees, both local and remote, with desktop issues, account issues, and access to various internal services
- Troubleshoot software issues on employees desktops/laptops
- Some off hours support may apply
Benefits
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
