Cleared Desktop Support - Aurora, CO

Military Spouse Corporate Career Network•Aurora, CO

2d•Onsite

About The Position

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Aurora, CO. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Provide Workstation Software Break Fix support IMAC – PC Install, Moves, Adds and Changes Image Loads Asset Recovery Asset tagging Printer Support Client Center (Tech Bar) Support IT Service Management Updates Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned.

Requirements

Must possess an active U.S. Government Secret Security Clearance or above
Minimum 5 years of working experience in Desktop Support
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Must be within driving distance of Aurora, CO and willing to work onsite
Must possess an active U.S. Government Secret Security Clearance or above
Pursuant to a government contract, this specific position requires U.S. citizenship status
Must be able to lift up to 40 lbs
Must be able to stand or walk for extended periods of time
Must be able to walk up and down stairs or ramps
Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals.
Employees who are chosen to fill this role are expected to comply with testing requirements.

Nice To Haves

Certified Dell Technician
Expertise in Inventory Control

Responsibilities

Provide Workstation Software Break Fix support
IMAC – PC Install, Moves, Adds and Changes
Image Loads
Asset Recovery
Asset tagging
Printer Support
Client Center (Tech Bar) Support
IT Service Management Updates
Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned