Desktop Support Technician

TEKsystems

2d • $18 - $23 • Onsite

About The Position

A non-profit organization is looking to fill the 10am opening on their Service Desk Team. They're looking for a mid-level resource to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily tasks, service queues, project work, and documentation.

Requirements

• active directory
• office 365
• troubleshooting
• Customer service
• Phone support
• Desktop
• Windows 10
• Hardware
• Technical support
• Imaging
• Deployment
• 6am or 7am shift
• Vaccine required
• Manager looking for someone who has great customer service skills and who is self-sufficient since they will be the only support during the night shift.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed