Desktop Support Specialist

Peopleorporated • Fall River, MA

1d • $23 • Onsite

About The Position

People, Incorporated is a human service agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity! People Incorporated is looking for a dynamic individual to join our IT team as a Desktop Support Specialist. This position is responsible for providing information technology support to the Agency.

Requirements

• Associates degree in related field or equivalent combination of education and experience.
• Skill in office functions including but not limited to computer operations.
• Skill in organization, prioritization, and working independently.
• Skill in communicating and working with others cooperatively
• A driver's license as well as a qualifying criminal background check and driving record

Responsibilities

• Coordinate the installation of new computers and peripherals.
• Replace desktop hardware as needed as well as basic laptop hardware.
• Troubleshoot hardware, software, and printer issues.
• Remove virus, spyware, and malware as needed.
• Install all software and hardware as required.
• Restore Windows software.
• Domain, Email & Intranet user setup and maintenance.
• Set up equipment for special events.
• Monitor and complete Agency IT Requests.
• Responsible for moving equipment as necessary.
• Maintain and run Network cabling as necessary.

Benefits

• Tuition Assistance Program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health Insurance
• Dental Insurance
• 403(b) savings plan
• Wellness Activities and initiatives
• Select employee discounts through LifeMart
• FSA
• Employee Assistance Program
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree