Desktop Support (PC/LAN Technician I)

S R International • Phoenix, AZ

3d • Onsite

About The Position

Maricopa County is seeking PC/LAN Technicians to support a large-scale Desktop Refresh Program for the Judicial Branch. This role involves deploying and replacing desktop/laptop systems, providing onsite technical support, and ensuring smooth rollout of IT equipment across multiple facilities.

Requirements

• Minimum 3+ years of experience in: Desktop support, Computer deployment, Technical support or related IT field
• Experience deploying and configuring Windows desktop and laptop systems
• Basic knowledge of imaging and deployment processes
• Experience setting up peripherals and workstation components
• Strong customer service and communication skills
• Ability to work independently and in a team environment
• Ability to lift and move computer equipment
• Reliable transportation for travel within the county

Nice To Haves

• Experience in large-scale PC refresh or deployment projects
• Experience with tools such as: SCCM, MDT, Intune, Autopilot
• Experience in enterprise, government, or public sector environments
• Knowledge of Active Directory and basic networking troubleshooting
• Experience with asset tracking and inventory systems

Responsibilities

• Deploy and configure desktop and laptop computers
• Perform system imaging, workstation setup, and hardware replacement
• Install peripherals including monitors, docking stations, and printers
• Provide onsite technical support to end users during deployment activities
• Perform basic troubleshooting for hardware, software, and connectivity issues
• Track inventory and update ticketing and asset management systems
• Follow deployment schedules and ensure timely rollout completion
• Maintain accurate documentation of completed work
• Travel to various Judicial Branch locations within Maricopa County

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed