Desktop Engineering Lead

Mizuho•New York, NY

1d•$160,000 - $200,000•Hybrid

About The Position

Join Mizuho as a Desktop Engineering Lead! In this role, you will be responsible for leading the team that designs, deploys, maintains, and supports the desktop infrastructure and administration of corporate applications. This is a hands-on leadership role requiring both deep technical expertise and strong people management skills. The Desktop Engineering Lead will oversee a team of desktop engineers, set strategic direction for the desktop environment, and serve as the primary escalation point and technical authority for all desktop engineering functions. This is a hybrid role with a requirement to work out of the NYC office one week per month.

Requirements

Bachelor's degree in Technical, engineering, computer science or equivalent experience.
At least 10+ years of experience supporting enterprise desktop environments in a mission-critical setting, with a minimum of 3-5 years in a team lead, manager, or director capacity.
The ability to solve problems via standard and non-standard methods.
Organized and methodical testing skills.
Excellent written and oral communication skills.
Strong scripting and automation expertise.
Ability to work in a fast-paced environment supporting real-time market data and trading.
Good understanding of operating system administration (Windows).
Ability to document processes and procedures appropriately.
Demonstrated experience managing and mentoring technical teams, including hiring, performance management, and career development.
Proven ability to develop and execute a strategic technology roadmap in alignment with broader organizational goals.
Experience managing vendor relationships, budgets, and cross-functional stakeholder communications at a senior level.
Strong project management skills with the ability to prioritize and deliver multiple initiatives simultaneously.

Nice To Haves

Exposure to DevOps technologies is a plus

Responsibilities

Leading, developing, and managing a team of desktop engineers responsible for hands-on development, standardization, automation and management of all desktop Windows 11 (or newer) image deployments and updates in the VDI and physical desktop infrastructure.
Administration of Active Directory Group policy including creating, editing, and evaluating GPOs that effect the desktop environment.
Deploying, managing and troubleshooting Windows operating systems to include application-level support.
Defining the design and architecture of desktop images, establishing standards and deployment frameworks using Microsoft MDT and SCCM, and overseeing their ongoing maintenance and evolution.
Maintaining and supporting virtual desktop (VDI) platform Omnissa Horizon View brokers, monitor availability and performance of physical and virtual desktop systems.
Automating solutions and changes for the desktop environment using scripting languages like Powershell or Python.
Packaging applications for automated deployment in Microsoft SCCM/Intune, Omnissa AppVolumes, or other packaging/virtualization technologies.
Managing images and updates to thin client hardware using HP Device Manager.
Serving as the final escalation point and technical authority for End User Support/Service Desk and Operations teams for application packaging and OS-related issues; drive root cause analysis and long-term resolution strategies.
Leading, mentoring, and developing a team of desktop engineers; set performance goals, conduct reviews, and foster a culture of continuous improvement and collaboration in supporting an enterprise level infrastructure.
Providing support off-hours when needed.
Defining and owning the strategic roadmap for the desktop engineering function, aligning technology decisions with business objectives and organizational growth.
Managing vendor relationships, licensing agreements, and procurement for desktop-related software and hardware, ensuring cost-effective and timely delivery.
Collaborating cross-functionally with Infrastructure, Security, Network, and Application teams to deliver integrated solutions and ensure desktop environments meet compliance and security standards.
Developing and managing team budgets, project timelines, and resource allocation to deliver engineering initiatives on schedule and within scope.
Establishing and enforcing engineering standards, documentation practices, and change management processes across the desktop engineering team.