Desktop Engineer (VDI)

APEX Fintech Services•Austin, TX

1d•Hybrid

About The Position

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila. If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows.

Requirements

Bachelor's degree in a technical field (or equivalent work experience) required
3+ years of experience with desktop infrastructure
Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions
Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals)
Understanding of financial protocols (FIX, market data feeds, settlement systems)
Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC)
Strong critical thinking and problem solving skills
Demonstrated ability to manage multiple priorities and deadlines
Adaptable to changing priorities, tasks, and work schedules to meet customer service standards
Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes
Understanding of low-latency requirements for trading applications

Nice To Haves

AWS certifications (Solutions Architect, SysOps Administrator)
Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon)
Familiarity with compliance and regulatory requirements in financial services
Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments
Financial services background a plus

Responsibilities

Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing)
Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems
Timely and accurate oversight for system updates, performance tuning, and incident management
Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data
Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution
Optimize VDI performance for latency-sensitive applications