Deskside Technician II

Stefanini Group • Hammond, IN

5d • Hybrid

About The Position

The IT Site Administrator is responsible for supporting the local users and to operate/maintain the local IT infrastructure. The main tasks for the position are: appropriate local user support (1st and partially 2nd level support), planning, installation and configuration of local IT infrastructure, operate and maintain local IT infrastructure, and coordinate local IT activities with central IT functions.

Requirements

• Technical education in Information Technology
• Advance skills in MS Word, Excel, PowerPoint, database creation/Management, ERP systems
• Excellent oral and written communication
• Highly organized, self-motivated individual who can work independently and as a team member
• Strategic thinking and action
• Out of the box thinking
• Process-oriented mentality
• Be able to concentrate for extended periods of time
• Basic knowledge of network (Cabling, connectivity, networking, etc)
• Basic knowledge of virtualization methods (VMWare)
• Basic knowledge in Client/Server environments (Citrix terminal server)
• Proven experience as IT Technician or relevant position

Responsibilities

• Providing on-site and remote user support.
• Installing, configuring, and maintaining devices operating on the local network including PCs, printers, etc.
• Supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.).
• Installing, configuring and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc) according to specifications.
• Troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).
• Supporting Windows networks (AD, Users, profiles, file permissions).
• Working on documentation and capacity management.
• Manage local IT inventory (e.g. hardware inventory, software licenses).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed