Deskside Support Engineer 8 Openings
Eitacies Inc•Des Moines, IA
•Onsite
About The Position
We are hiring experienced Deskside Support Engineers to provide onsite technical support in an enterprise environment.
Requirements
- Windows Desktop/Laptop Support
- Hardware troubleshooting and replacement
- Printer and Scanner support
- Software installation and configuration
- Windows imaging and device deployment
- IT asset and inventory management
- ITSM ticketing systems (ServiceNow, Remedy, Jira, etc.)
- Basic networking troubleshooting
- Excellent customer support skills
Responsibilities
- Support desktops, laptops, monitors and peripherals
- Install and configure software
- Deploy and image new devices
- Troubleshoot hardware and software issues
- Support printers and scanners
- Manage IT inventory and asset tracking
- Resolve tickets within SLA
- Coordinate with infrastructure, network and security teams when needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
