Desk Operations Specialist - Multiple Departments Multiple Openings

Mayo ClinicRochester, MN
$22 - $30Onsite

About The Position

Desk Operations Specialists (formerly known as Clinical Assistants) work with physicians and other health care professionals to anticipate and respond directly to patient needs and the requests of the health care team. You will be responsible for coordinating the details of the patient's visit by serving as a direct contact and resource to the patient, preparing the patient for their appointment by performing check-in procedures and rooming for providers, collecting patient vitals and completing pre-examination record information, scheduling follow-up appointments, managing the flow of patient material, communicating scheduling delays or changes, assisting with wayfinding, and performing additional direct patient care duties as needed.

Requirements

  • This posting is for applicants external to Mayo Clinic only.
  • Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Responsibilities

  • Serving as a direct contact and resource to the patient
  • Preparing the patient for their appointment by performing check-in procedures and rooming for providers
  • Collecting patient vitals and completing pre-examination record information
  • Scheduling follow-up appointments
  • Managing the flow of patient material
  • Communicating scheduling delays or changes
  • Assist with wayfinding
  • Performing additional direct patient care duties as needed

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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